Emergency Dispatcher/call Handler
2 days ago
**The East of England Ambulance Trust in Bedford are seeking Emergency Dispatchers in response to requests for service from the public, healthcare colleagues and public safety agencies.**
**This is a temporary to Permanent job opportunity, full training and support will be given. This is a 24/7 operation and therefore you will be required to be flexible, 37.5 hours working week. Hourly pay rates from £11.53 to £18.45 dependant on shift,and after 12 weeks will be increased.**
Main Duties: You will form part of a team of Dispatchers who each provide management of front-line Trust resources over a specific geographical area, covering as a whole, the East of England region, on a 24/7 basis (365 days per year) working rotating shifts.This
team sits across three EOCs and where business continuity requires, there may be temporary movement of staff from one EOC to another.
You will have an understanding and appreciation of the model of high performance ambulance design to support and enhance effective and efficient utilisation of Trust resources.
(PTS), Private Agencies. There will also be incidents which require the attendance of Emergency Doctors, Trauma Teams and Critical Care Teams with extended pre-hospital skills.
**Skills and qualifications required**:
5 GCSEs at grade C or above (or an equivalent qualification) including English or equivalent, suitable Call Centre experience, IT literate, Driving licence, good communication skills both verbally and written.
At least 2 years experience within a customer care environment, Previous experience in a logistics/call centre environment desirable and
Previous experience in the NHS desirable.
-
Emergency Call Handler
7 months ago
Bedford, United Kingdom East of England Ambulance Service Trust Full timeCan you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! We are looking for Call Handlers at our Emergency Operations Centre in Bedford Our emergency call handlers are hardworking, enthusiastic and must process information quickly and...
-
Emergency Call Handler
4 days ago
Bedford, United Kingdom Reed Business Support Full time**Are you or someone you know looking for a dynamic call handling role with the Ambulance service?** We are delighted to be representing the East of England Ambulance Service Trust to find them Urgent Call Handlers to join their team in Bedford on a temp-to-perm basis.Training will start either in August or September. This is a hugely challenging but...
-
Emergency Call Handler
8 hours ago
Bedford, United Kingdom Networkers Full time**Emergency Call Handler - NHS - (Training Given) Shift Work, 4 days on, 4 days off - 12 hours a day £10.40 an hour PAYE (weekdays), £13.62 an hour PAYE (evenings and Saturdays), £17.05 an hour PAYE (Bank Holidays and Sundays) Working in Bedford** You will form part of a team of Call Handlers who will normally provide the first point of contact with...
-
Emergency Dispatcher/call Handler
2 days ago
Bedford, United Kingdom Reed Business Support Full time**The East of England Ambulance Trust in Bedford are seeking Emergency Dispatchers in response to requests for service from the public, healthcare colleagues and public safety agencies.** **This is a temporary to Permanent job opportunity, full training and support will be given. This is a 24/7 operation and therefore you will be required to be flexible,...
-
Emergency Call Handler
6 days ago
Bedford, United Kingdom HR GO Recruitment Full timeAre you looking for a rewarding role, where you can have the chance to make a real difference? HRGO are currently recruiting for an Emergency Call Handler on behalf of the NHS based in Bedford. As an emergency call handler, you will take incoming emergency calls from the public and will need to be strong minded, calm and professional and have the ability...
-
Call Handler
4 days ago
Bedford, United Kingdom HR GO Recruitment Full timeHrgo are seeking an Emergency Call Handler based in Bedford. The role will be to answer operational calls that come into the EOC. Utilise the chosen clinical triage software system in order to prioritise calls as soon as possible. Enter information intothe Computer Aided Dispatch (CAD) system accurately and promptly. Provide pre-arrival advice to callers...
-
Emergency Dispatcher
4 days ago
Bedford, United Kingdom Total Assist Healthcare Group Full time**Emergency dispatchers required** To help meet the Trust’s objectives of providing high performance ambulance services to the communities it serves, by delivering or supporting: - Response Time Reliability - Clinical Effectiveness - Customer Satisfaction - Economic Efficiency To manage and initiate effective and efficient deployment and re-deployment...
-
Nhs Call Handler
4 days ago
Bedford, United Kingdom Your World Healthcare Full timeYour World Healthcare is currently recruiting a NHS Call Handler based in Bedford on a temporary basis. **NHS Call Handler** **Job Type**: Temporary **Sector**: Healthcare **Duration**: Temporary on going with no end date specified **Location**: Bedford **Travel**:No **Remote Working**: No **Band**: 3 **Pay Rates**: Pay rate Weekdays 06.00 to...
-
Emergency Call Dispatcher
4 days ago
Bedford, United Kingdom Matchtech Full time**Emergency Call Dispatcher - NHS - (Training Given) based in Bedford - working onsite** **Shift Work, 4 days on, 4 days off - 12 hours a day** **£11.53 an hour PAYE (weekdays), £14.99 an hour PAYE (evenings and Saturdays), £18.45 an hour PAYE (Bank Holidays and Sundays)**: - You will manage and initiate effective and efficient deployment and...
-
Emergency Call Handler
2 days ago
Bedford, United Kingdom Reed Business Support Full timeAre you seeking a new working career? We are currently recruiting for Emergency Call Handlers to start asap for training in Bedford. This is a temporary to permanent role. You will be required to work over a 24/7 basis, working rotating shifts from Mondays to Sundays. 37.5 hours per week. The role will be working for the East of England Ambulance Service...
-
Call Handler
7 months ago
Bedford, United Kingdom Ambulance response services LTD Full time**Overview** Ambulance Response Services providing a range of Emergency and Non Emergency Services and are looking to expand our Operations Support team. We are looking for a Call Handler/Dispatcher who can work Full time hours, helping cover some of the shifts needed in the control room. The post is looking for someone who can be flexible with working...
-
Emergency Dispatcher
7 months ago
Bedford, United Kingdom East of England Ambulance Service Trust Full timeCan you remain calm and focused at times of pressure? Can you make quick decisions and multitask? Do you want to make a difference to patient care? We are currently recruiting for Emergency Dispatchers to join our Control Room team at our Emergency Operations Centre in Bedford. The successful applicant will be responsible for the deployment of emergency...
-
Emergency Dispatchers
4 days ago
Bedford, United Kingdom HR GO Recruitment Full timeEmergency Dispatchers HR GO have this rare and amazing opportunity for Emergency Dispatchers to work in an inbound Call Centre based in Bedford. This role is temp to Perm for the right person! You will be operating a computer system to manage and dispatch teams and vehicles to emergencies covering your local counties. This role will require you to be a...
-
Ambulance Dispatcher
4 days ago
Bedford, United Kingdom HR GO Recruitment Full time**Job Title**: Emergency Ambulance Dispatcher **Location**: Bedford **Hourly Pay Rate**: Weekdays 06.00 to 20.00 £11.53 Nights 20.00 to 06.00 and Saturdays £14.99 Sundays and Bank Holidays £18.45 **Qualifications** - 4 GCSEs at grade C or above (or an equivalent qualification) including English - RSA Level 3, (or equivalent keyboard...
-
Emergency Dispatcher
7 months ago
Bedford, United Kingdom Gi Group Full time**Full Time**: **Temporary**: - Emergency Dispatcher - Hammond Rd, Elm Farm Industrial Estate, Bedford, MK41 - Pay rate: £12.86ph - £20.58ph - Full time hours - Temporary to Permanent (12-week probation via agency) - Band: 4 - This is a fantastic opportunity to join Gi Group and work with our Public Sector client as an Emergency Dispatcher based in...
-
Call Handler Part Time
7 months ago
Bedford, United Kingdom Ambulance response services LTD Full time**Overview** Ambulance Response Services providing a range of Emergency and Non Emergency Services and are looking to expand our Operations Support team. We are looking for a relief Call Handler/Dispatcher who can work part time, helping cover some of the shifts needed in the control room. The post is looking for someone who can be flexible with working...
-
Emergency Call Handler
2 weeks ago
Bedford, Bedford, United Kingdom Transformation Unit Full time**Job Overview:** Emergency Call Handler - Part TimeWe are looking for a skilled individual to join our team at HUC, serving 4.5 million patients across the region. This is an excellent opportunity to make a real difference in patients' lives by providing vital care and support.**Responsibilities:**Manage emergency calls, providing clear guidance to...
-
Call Center- Calls Response
7 hours ago
Bedford, United Kingdom HR GO Recruitment Full time**Location: Bedford** **Sector: Emergency Call Handler** **Pay Rate: £10.40-17.05 depending on shifts** **Hours: Full time! Shifts on a rota. 24/7 365 role with a mixture of days, lates & nights. After training, a 4 on 4 off shift pattern will be used.** **Main duties**: - The first point of contact with telephone callers to the Trust - Respond to all...
-
Spoc Call Handler
8 months ago
Bedford, United Kingdom East of England Ambulance Service Trust Full timeWe are currently recruiting for Call Handlers who will be working within a proficient team taking calls from the public, ambulance staff and other health care professionals and will specialise in the Single Point of Contact service.
-
Spoc Call Handler
7 months ago
Bedford, United Kingdom East of England Ambulance Service Trust Full timeWe are currently recruiting for Call Handlers who will be working within a proficient team taking calls from the public, ambulance staff and other health care professionals and will specialise in the Single Point of Contact service. These are responsible roles, which require the applicant to have the ability to remain calm under pressure, to be assertive...