Overseas Visitors Officer

9 months ago


West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

The role includes supporting the Overseas Visitors Manager in all Trust processes for the identification, interview and assessment of Overseas Visitors, with a focus on maximising recovery of Trust income associated with patients who are not entitled to NHS care without charge, as well as liaising with clinical staff and managers across the Trust to provide support, guidance and training. You will need to be educated to A-Level (or equivalent) standard, self-motivated and enthusiastic, with excellent verbal and written communication skills, as well as an eye for accuracy and detail, and a desire to ensure high quality care and services to patients, staff and the public. You will have experience of working within a team environment, resolving complex issues in emotionally heightened situations, including communicating complex information and advice verbally and in writing, as well as experience of raising and chasing invoices for payment. You will have excellent organisational and administrative skills, with an eye for detail and the ability to communicate clearly, sensitively and robustly.



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