Business Administration Apprenticeship

3 months ago


Leicester, United Kingdom LMP Group Full time

**The Dimblebee Catering Company are an award winning catering company providing high end catering, staffing and customer service for weddings, parties and corporate events all over Midlands.**

**We have an exciting opportunity for an experienced customer service based Office Assistant to join our events team in Leicester.**

**As our Office Assistant working along side of Events & Wedding Manager, responsibilities will be to develop and manage all areas of Weddings and Events. You should have a warm, personable nature and a can-do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.**

**You must have experience in a similar environment with the knowledge and confidence to deliver the role described below, combined with a passion for delivering exceptional service.**

**Apprenticeship Summary**
- ** Hours**: Monday to Friday - 8:30am till 5:00pm
- **Wage**: £5.28 per hour for 1st year, 2nd year NMW for your age
- **Position: Office Assistant**:

- **Location**:Unit 10, Linwood Workshops, Linwood Ln Leicester LE2 6QJ
- **Expected Duration**: 18 months
- **Training**: Level 3 Business Administration Apprenticeship Standard

**Key responsibilities**:

- Excellent telephone manner, with the ability to communicate effectively and maintain a high level of confidentiality
- Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet
- Take enquiries and bookings in an efficient manner
- Maintain and manage the events diary ensuring all bookings are inputted directly upon receipt and updated where necessary.
- Be familiar with all Meetings and Events Diary Standards of Operation.
- Handle all telephone and written enquiries as to availability for potential wedding or function space.
- Ensure the complete administration and execution of all planned events.
- Effectively communicate ensuring leads are responded to in the required time and regular contact is made to the progress of each booking.
- Be able to act with initiative, planning for the future and possible consequences. Be pro-active in getting things done and exceed expectations of both guests and colleagues where possible.
- Prepare all quotations, proposals and contracts according to the client’s requirements - full understanding of the business required

**Desired attributes for Office Assistant**
- Has a passion and commitment to customer service
- Well organised and structured in your approach
- Confident personality with presence
- Forward thinking
- Have experience of working within customer service sector
- Be smart and professional in appearance with a "can do" attitude and excellent communication skills
- Committed to following procedures and ensuring tasks are fully completed

**Benefits**:

- Flexible schedule
- On-site parking



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