Administrator for Cyp Therapies

1 month ago

Welwyn Garden City, United Kingdom Hertfordshire Community NHS Trust Full time

**Basic pay from**: £22,816 to £24,336 per annum + £1,192 per annum (high cost supplement)

We are recruiting for new administrators in Welwyn Garden City to join our friendly team

You will be based within the Children and Young People's Therapies administration team and we would love to hear from you

**In return, we can offer**:

- friendly and caring team environment
- lively and fast moving work place
- one of the best pension schemes in the UK
- minimum 27 days annual leave plus bank holidays
- Eye Care vouchers
- NHS Discounts
- Employee Assistance Scheme
- NHS Car Lease Scheme (for substantive staff)
- Training on SystmOne

**To be successful in this role, you will need**:

- A good working knowledge of Microsoft Office (including Word and Excel)
- Excellent telephone manner
- Ability to prioritise your workload in and react positively under pressure
- Sound organisational skills
- Ability to work both in a team environment and autonomously
- Good communication skills
- Good flexibility to provide admin support in different settings, where necessary

A full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010)

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You’ll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

Previous applicants need not apply.

Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.

The post holder will liaise with other administrators and clinicians to provide administrative support. This will include timely management of correspondence, dealing with telephone calls and collecting data for audit and service improvement.

**The role will include**:

- Providing clinical administrative, booking and waiting list management to support the services delivered.
- Managing own administrative workload with the ability to prioritise the clinical team administration needs to ensure that the team provides a high standard of patient care and waiting list management, ensuring that services meet Key Performance targets.
- Support the day-to-day running of the clinical administration office and to act as a point of contact for team administrator queries and professionals in relation to appointment booking, clinical care and waiting list information.

Please see full job description attached

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19

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