Office Administrator
2 weeks ago
Job Description
Main purpose of role:
General administration duties
Key responsibilities:
- Provide admin and clerical support to the Office Manager.
- Provide admin and clerical support to the Office Manager.
- Maintain paper and computerised records in line with company procedures, ensuring compliance with the
Data Protection Act.
- Adhere to Company policies and procedures
- Provide exemplary customer service skills at all times
- To ensure that all telephones calls are answered within the Company “3 ring policy”
- Managing effective communications to Site, visitors and other offices with the business
- To produce high quality letters, reports and spreadsheets as required.
- To carry out general clerical duties.
Post holder may also be required to undertake other related duties not listed in this Job Description from time to time according to the needs of the business.
Person Specification
Experience/knowledge required:
- Administrative experience in an office based environment.
- Good organisational skills
- To be IT literate in Microsoft packages (Word, Excel, Outlook).
- Communication skills (telephone and interpersonal) working within a customer related environment
- Able to work unsupervised within a multi functioning department.
- Experience of the construction industry would be beneficial, although not essential.
Personal Characteristics
- Confidence to develop good relationships with clients, colleagues and external bodies
- Excellent customer focus to internal customers and external
- Willing to learn, initiate and develop efficient working systems within the merchant branch
- Willing to undertake any necessary training and development that will enhance personal/work performance
- Able to work unsupervised within a multi-functional department environment
- Ability to work under pressure to meet deadlines and prioritise customer needs
- Well-spoken, polite, pleasant and confident manner
- Able to deal with difficult telephone calls and enquiries from customers
- Flexible approach to work hours
- Smart appearance
To be happy and enjoy the workplace
Level of Qualifications:
Good customer service skills
NVQ in IT/Administration preferrable
Core Skills:
Technical Non Technical
IT literacy - Microsoft packages Word/Excel Administration
- Attention to detail
- Customer and people skills
- Communication skills
Salary negotiable dependant on experience.
**Salary**: £18,500.00-£21,500.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Weekends only
Ability to commute/relocate:
- Livingston: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: OAD001
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