IT Officer

**I.T. Officer**

Reporting to the Director of Shared Services.

**Duties include**:

- Office 365 administrator
- Ticket desk management
- SQL Database administration
- Antivirus implementation
- VOIP management
- Office 365 product support (Outlook, Excel, PowerPoint, Teams, etc )
- Reporting using analytical tools like SQL Report Builder, Microsoft PowerBI, ZOHO analytics)
- Asset Management
- DNS configuration
- Provide 1st, 2nd line support for approximately 65 users locally and remotely
- Printer management
- cPanel / Plesk

Working as part of a small flexible team, the IT Officer role supports the provision of

technology across the Company through the management of systems and provision of support to a wide user base. Working well as part of the team is as critical as is knowledge of the systems.

**Skills, Experience & Qualifications**
- Ability to work autonomously
- Experience working on Active directly and Domain controllers
- Experience implementing Networks/VPN
- Ability to write in T-SQL
- The ability to create SharePoint sites and manage security
- Knowledge and understanding of ITIL (Certified would be an advantage)
- Ability to manage cloud-based desktops through VMware
- Ability to work with 3rd party service providers
- A degree in a computer-related field like Networking or forensics
- 3+ years of experience as an IT technician/Officer

Salary £32,500 - £37,500 depending on skills and experience.

Job closing date: 29th January 2023

**Salary**: £32,500.00-£37,500.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- LIVINGSTON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Information Technology: 3 years (required)

Work Location: Hybrid remote in LIVINGSTON

Application deadline: 29/01/2023