Events & Communications Administrator

2 weeks ago


Newcastle upon Tyne, United Kingdom Newcastle University Full time

**Salary**: £25,742 to £26,444 with progression to £27,979 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

**Closing Date**: 12 February 2024

The Role

We are looking for a highly motivated and enthusiastic individual to join the Faculty’s Professional Services Team, based in the School of Computing as Events & Communications Administrator.

Working as part of a team you will be a key point of contact for all events within the School and ensuring the implementation of School communications plans. This will include the coordination of School newsletters, social media accounts, webpages/intranet updates etc and delivering events. You will support the Communications Lead in enhancing the School’s reputation and profile both internally and externally whilst supporting the School’s strategic objectives.

You will be a confident communicator and have great interpersonal skills, with the ability to build positive working relationships with all colleagues and students. It is essential that you have recent experience of Microsoft Office. A forward thinking, proactive and positive “can do” attitude and flexible approach is vital to ensure the success of the role. Your ability to build and maintain effective working relationships at all levels will ensure you are a key member of our team.

The position is offered on a full-time basis at 37 hours per week start immediately. We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.

For more information about the School of Computing click here.

Key Accountabilities
- To take responsibility for the delivery of professional and effective events within the School
- To deliver best practice in event management through gathering post event feedback, and for comparator and competitor analysis. To then implement those practices, in conjunction with relevant teams, to ensure the School utilizes all opportunities for and from these activities
- To take responsibility for information gathering tools that support the School’s communications and events plan, ensuring colleagues in the School are aware, and make use of these mechanisms to share their news, success stories, opportunities etc
- To support a range of multi-channel marketing campaigns and projects highlighting School successes, facilities and activities for a range of B2B and B2C audiences
- To support the delivery of Continued Professional Development (CPD) events and activity within the School working closely with Faculty colleagues
- To lead and maintain relevant administrative systems and processes necessary to support the delivery, monitoring and evaluation of engagement and events activities
- To coordinate the work of support staff to ensure effective delivery of events
- To work as part of a wider team and to undertake other duties within the scope and general nature of the grade which may be required

The Person (Essential)

Knowledge, Skills and Experience
- A flexible attitude to work demands and customers and a commitment to excellent customer service
- Good IT skills with experience of Microsoft suite of programmes
- Experience of maintaining webpages and social media accounts
- An excellent communicator both verbally and in writing with the ability to tailor messages to the appropriate audiences
- Ability to use initiative and judgement to resolve problems independently
- Ability to work calmly under pressure and to manage competing deadlines
- Experience of working independently and as part of a team
- Experience of working with a range of stakeholders, including senior managers in a large organisation
- Experience of project/events coordination

Attributes and Behaviour
- A positive, proactive and professional customer focussed attitude
- Excellent communication skills
- Works in a planned and structured way
- Uses own and others time effectively
- Ensures that all activities are completed on time
- Keeps fellow team members up to date with progress
- Willing to help others and share workloads
- Maintains flexibility in work plans to allow for changing circumstances
- Takes responsibility for achieving own targets

**Qualifications**:

- Maths and English at GCSE Level 4 or equivalent plus relevant experience in a communication/events setting

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recog



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