Customer Service
4 months ago
**PURE Spa & Beauty**
PURE Spa & Beauty’s philosophy is simple — to combine essential spa and beauty treatments for time-starved individuals. Awarded ‘Employer of the Year’ in 2019 by the Professional Beauty Awards, PURE Spa and Beauty pride themselves in offering luxury spa therapies and beauty treatments in one convenient place.
**The Role**
We are hiring a Full-Time or Part-Time skilled Person to join our dedicated Customer service team to help book appointments, assisting customers and helping with our online orders.
**Benefits for Working with us**:
- Competitive hourly rate
- The role is full-time or part-time flexible working, with bonuses and commission on top of wages.
- Real Living Wage, award-winning employer
- Full, ongoing training
- Career development and progression opportunities
- Opportunity for commission and incentive bonuses
- 29 days holiday per year (pro rata)
- Free treatment every month
- Free use of Spa Facilities/ Gym Membership at applicable locations
- Bonus scheme
- VIP discounts for family & friends
- Get your birthday off after 1 year of service
- Staff pension enrolment
- Extra holidays for 5/10 years of service
- Referral program
- Product and Treatment Discounts
**We would love our new team members to have**:
- Experience with Phone and in face communication with clients
- A passion to go above and beyond in maintaining high standards of customer service
- Ability to multi-task in a fast-paced environment
**Job Types**: Full-Time, Part-Time, Permanent
**Salary**: £10.42-£11.50 per hour
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £10.42-£11.50 per hour
**Benefits**:
- Company pension
- Employee discount
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Signing bonus
**Experience**:
- customer service: 1 year (required)
Work Location: In person
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