Administrative Assistant
2 weeks ago
We are seeking to recruit an enthusiastic, highly motivated individual with excellent Customer Care, Communication and IT skills, who has the ability to work as part of a multi-disciplinary team.
We are recruiting to 37.5 hours per week position based at Longshoot Health Centre.
You will provide a full administrative support including answering phone and dealing with patient queries to direct them to the appropriate personnel. To ensure patient’s needs are central to the delivery of the service, and compliance with all appropriate policies and procedures are followed.
- Effectively deal with all enquiries, via telephone and face to face with regard to patients, staff, internal and external agencies, with the exception of medical advice.
- Forward patient’s documents to relevant departments including health visitors, antenatal clinic, postnatal filing.
- Photocopy and make any appropriate packs
- Deal with telephone enquiries and advise/refer to the relevant professional.
- To plan and organise own workload whilst assisting colleagues to meet the Departmental needs of the service.
- To support and evaluate changes to working practice whilst actively seeking ways to improve the service.
- Maintain an effective filing system.
- Maintain staffing levels for your role within the service by liaising with colleagues appropriately.
- Book follow up appointments as required
- Maintain spreadsheets to monitor workload.
- Maintain daily contact with colleagues working within the team to ensure priorities are met and targets achieved
- Regularly update management team regarding outstanding issues, potential areas of concern and any other associated problem.
- Use multiple systems in order to process requests and communicate information to job related stakeholders.
- Use initiative when dealing with general public in order to manage people expectations and overcome barriers.
- Liaise with Safeguarding as needed.
- Work effectively as part of the multi-disciplinary team
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospital NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
- Monitor inboxes as required for safeguarding invites, smoke free and perinatal mental health team
- Ensure telephone answered timely and professionally.
- Assist with booking appointments as necessary
- Keep organised working environment
- Keep and maintain accurate spreadsheets
- Adhere to Trust Policies, Procedures and Guidelines
- Ensure compliance with Mandatory training requirements in accordance with Trust Policy
- Compliance with Trust Policies and Procedures including the Code of Conduct
- Compliance with the Data Protection Act 1998 and Information Governance - the post holder is not entitled to use for their own benefit or gain, or to divulge to any persons, firm or other organisation whatsoever, any confidential information belonging to the Trust or relating to the Trust’s affairs or dealings which may come to their knowledge during employment
-
Administration Assistant
1 week ago
Wigan, United Kingdom CJM Tree Care Ltd Full timeJob Summary: **Duties**: - Answer and direct phone calls with professionalism and excellent phone etiquette. - Deal with domestic clients including sending out quotes, confirming bookings and invoicing. - Sometimes help with enquiries from commercial clients too. - Utilise QuickBooks for financial record-keeping tasks. - Computerise data entry processes to...
-
Administrative Assistant
4 weeks ago
Wigan, United Kingdom Gullco International Limited Full time**About Us**: Gullco has been in the manufacturing industry for 70 years. We specialize in the design, manufacture and implementation of high quality welding and cutting automation equipment. A strong family business environment. **Key Responsibilities**: Answer incoming calls, transfer calls to the appropriate person, and assist callers when necessary....
-
Administration Assistant
1 week ago
Wigan, United Kingdom Rollins Bulldog Tools Full timeRollins Bulldog Tools is a growing manufacturing company based in Wigan who are looking for an experienced Administrator who is enthusiastic, motivated and has excellent organisational skills. Initially 3 months to start, with a view to becoming permanent for the right person. This role ensures proper flow of office procedures and supports the office by...
-
Administration Assistant
2 days ago
Wigan, United Kingdom Lester Cladding North West Ltd Full time**We Are Expanding.** **Lester Cladding North West are seeking an administration assistant to join our expanding and growing team.** **Company description** Lester Cladding North West Ltd are a family run business with a head office based in North Wales and has been trading for 37 years and further companies within the group structure. Operating in the...
-
Administration Assistant
7 days ago
Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full timeJob summary Provide administration and assistance with co-ordination of clinics, provide clerical support to the Fertility Team Responsible for organising own work-load and monitoring/assisting in the overall smooth running of clinics. Monitoring clinic waiting lists and pathways. Undertake high level PAS/CSC input and informatics Support...
-
Administration Assistant
7 days ago
Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full timeChoose Well - Choose WWL Job overview ·Provide administration and assistance with co-ordination of clinics, provide clerical support to the Fertility Team ·Responsible for organising own work-load and monitoring/assisting in the overall smooth running of clinics. Monitoring clinic waiting lists and pathways. ·Undertake high level PAS/CSC...
-
Administrative Assistant
4 days ago
Wigan, United Kingdom instasmile Full time**Administrative Assistant** As an Administrative Assistant you will be part of a dedicated small team responsible for a variety of daily duties within the operations team with a customer service element. You will be a strong team player who is passionate about teamwork, delivering quality service and will be very customer focused. If this is you - you...
-
Administration Assistant
1 month ago
Wigan, United Kingdom Highfield St Matthew's CE Primary Full time**Education - School** *** - School Support Staff **Highfield St Matthew's CE Primary** *** **Please note the employer for this position is The Liverpool Diocesan Schools Trust, not Wigan Council** **Highfield St Matthew’s CE Primary School** **Billinge Road** **Wigan** **WN3 6BL** **Salary: Grade 4, £10,435 - £10,819 per annum.** **20 hours...
-
Office Administration Assistant
5 days ago
Wigan, United Kingdom GMS Services Ltd Full timeJob Advertisement - Administration Assistant GMS Services Ltd are a forward thinking water hygiene organisation who put our staff first. We are looking for maternity cover in our Administration team to support our Contract Managers/Contract Coordinators with our local and national contracts. Based in our Wigan office Manager. **Task would include but not...
-
Administrative Assistant/receptionist
4 weeks ago
Wigan, United Kingdom Byrchall High School Full timePrevious experience in a school environment is not essential. However, excellent administrative skills and your desire to provide a professional and courteous image at all times in order provide a high level of customer focused service is a given. **The post can accommodate either ‘Full Time’ or ‘Term Time + 3 weeks’ applicants.** **Salary** Full...
-
Pastoral Administrative Assistant
1 month ago
Wigan, United Kingdom The Dean Trust Full time**Dean Trust Wigan are seeking to appoint**: **Pastoral Administrative Assistant** **Term time plus one week, 30 hours per week** **4 days (Monday, Tuesday, Thursday and Friday) 8:00am - 4:00pm** **Grade 4 SCP 5-8, £21,575 - £22,777 per annum pro rata** **Actual Salary £14,739 - £15,561 per annum** **Local Government Pension Scheme: Greater Manchester...
-
Pastoral Administrative Assistant
4 weeks ago
Wigan, United Kingdom The Dean Trust Full timeDean **Trust Wigan are seeking to appoint**: **Pastoral Administrative Assistant** **Term time plus one week, 30 hours per week** **4 days (Monday, Tuesday, Thursday and Friday) 8:00am - 4:00pm** **Grade 4, SCP 5-8, **Full Time Equivalent £21,575 - £22,777** **Actual Salary £14,739 - £15,561** **Local Government Pension Scheme: Greater Manchester Pension...
-
Administration Assistant
4 days ago
Wigan, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full timeAn exciting opportunity has arisen within the Wigan Admin Teams for a Team Administrator. We are seeking an enthusiastic and experienced administrator who enjoys working as part of a team and can demonstrate a commitment to delivering a high quality administration support in an efficient and timely manner. The successful applicant will have excellent...
-
Part Time Administration Assistant
1 month ago
Wigan, United Kingdom Aspull Domestics Full time**About us** Aspull Domestics is a family run business in Wigan selling and repairing White goods. As an Administrative Assistant at our company, you will be responsible for answering telephones, booking in jobs, working with customers and quotes, other roles will include invoices and general administrative roles. **Responsibilities**: - Answer the...
-
Administration Assistant
1 month ago
Wigan, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full timeAn exciting opportunity has arisen within the Community Wigan Admin Team for an Administration Assistant working for the Wigan Specialist Community Mental Health Team. The post holder will provide an efficient and effective clerical service to the multi-disciplinary team. The post holder will demonstrate an attitude which respects and values service...
-
Administration Assistant
4 weeks ago
Wigan, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full timeAn exciting opportunity has arisen within the Community Wigan Admin Team for an Administration Assistant working for the Wigan Later Life and Memory Service. The post holder will provide an efficient and effective clerical service to the multi-disciplinary team. The post holder will demonstrate an attitude which respects and values service users’ and...
-
Assistant Administrator
1 month ago
Wigan, United Kingdom Frontier Consultancy and Management Co Ltd Full timeAssistant Administrator Job description You will be work in friendly environment, we are expecting you to do the following duties as listed in below: - _You will work under your manager (the director), Initially you will follow up and implement his instructions which will guide you through all the tasks related to you and under your responsibility ,for the...
-
Administrator
2 days ago
Wigan, United Kingdom Foodpro Full time**If you have at least 3 years of administration experience, the right to work in the UK and enjoy working at an administrator level, this role could be perfect for you.** **PLEASE DO NOT APPLY UNLESS YOU MEET THE CRITERIA REQUIRED.** **NO AGENCIES REQUIRED** As an Administrator at Foodpro, you will play a crucial role in ensuring the efficient operation...
-
Administrator
5 days ago
Wigan, United Kingdom Foodpro Full time**NO AGENCIES REQUIRED** As an Administrator at Foodpro, you will play a crucial role in ensuring the efficient operation of the business. You will work closely with our New Product Development and Technical departments providing the required level of administrative support. **If you have at least 3 years of administration experience and enjoy working at...
-
Administrator
1 month ago
Wigan, United Kingdom Morgan King Full time**Administrator** **Mon - Fri 09.00 - 15.00** **Pemberton, Wigan - WN5** **£10.42 - £12.00** Morgan King group are looking for an administrator to join their client on a temporary basis working Mon -Fri from 9am - 3pm at their offices in WN5. This is an ongoing position that requires the individual to have excellent communication skills both written...