Welfare Benefits Advisor

6 months ago


Nottingham, United Kingdom Inspired Villages Full time

Our purpose drives us to build real communities which enhance the lives of the residents every single day. Due to growth, we are now seeking a **Welfare Benefits Advisor** to join our expanding operations support team.

After six years of phenomenal growth and numerous awards, we are backed by a joint venture partnership between Legal & General PLC and NatWest Group Pension Trustee Limited. We are on course to significantly transform the later life experience in the UK with a commitment to expand our portfolio to 34 retirement villages, which equates to around 5,000 age-appropriate homes for retirees.

If you’re looking for a career which means more and gives you more, personally and professionally, there’s a place for you here at Inspired Villages.

**The Role**:

- Providing a nation-wide advisory service, helping ensure residents (both new and existing) maximise their incomes via benefit entitlements
- Assisting residents in completing claim forms if they are unable to complete claims for themselves, or without the aid of someone else (e.g. family member)
- Promoting and providing regular welfare benefit surgeries
- Providing detailed and easy to understand advice to help maximise benefit entitlement, taking into account income, capital, health, age, care requirements, and other relevant factors
- Informing the Finance / Income Management team of suggested repayment plans
- Meeting potential residents, providing advice on their potential to afford rent and charges based on an assessment of their likely benefit entitlement
- Providing training and support to enable key stakeholders to fully participate in the assessment and admissions process
- Maintain up-to-date records of all benefits advice given and subsequent claims made in order to enable performance monitoring
- Keeping up to date with benefit legislation and changes through training programmes and ensuring where applicable, residents’ are made aware of such changes.

**Key Requirements**:

- Comprehensive and up to date knowledge of welfare benefits and the statutory framework in which they operate
- Proven experience of providing welfare benefits advice, preferably in a housing related environment
- Knowledge / awareness of the needs of the specific customer group, particular those of retirement age
- Writing formal letters and preparing reports, plans and proposals.

**The Offer**:

- £30,000 to £35,000 per annum (depending on experience) + bonus
- 25 days annual leave (plus bank holidays)
- Giving Something Back - 3 additional days leave for charity or voluntary work per year
- Big birthdays off (those ending in a 0)
- Medicash health plan
- Life Assurance at x4 your annual salary
- 5% matched pension scheme
- Retail discounts on a variety of outlets
- Cycle to work scheme
- Electric car scheme
- Access to SMART tech
- Working in an incredible workspace, with a gym, social areas, and parking


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