Welfare Benefits Advisor
6 months ago
Our purpose drives us to build real communities which enhance the lives of the residents every single day. Due to growth, we are now seeking a **Welfare Benefits Advisor** to join our expanding operations support team.
After six years of phenomenal growth and numerous awards, we are backed by a joint venture partnership between Legal & General PLC and NatWest Group Pension Trustee Limited. We are on course to significantly transform the later life experience in the UK with a commitment to expand our portfolio to 34 retirement villages, which equates to around 5,000 age-appropriate homes for retirees.
If you’re looking for a career which means more and gives you more, personally and professionally, there’s a place for you here at Inspired Villages.
**The Role**:
- Providing a nation-wide advisory service, helping ensure residents (both new and existing) maximise their incomes via benefit entitlements
- Assisting residents in completing claim forms if they are unable to complete claims for themselves, or without the aid of someone else (e.g. family member)
- Promoting and providing regular welfare benefit surgeries
- Providing detailed and easy to understand advice to help maximise benefit entitlement, taking into account income, capital, health, age, care requirements, and other relevant factors
- Informing the Finance / Income Management team of suggested repayment plans
- Meeting potential residents, providing advice on their potential to afford rent and charges based on an assessment of their likely benefit entitlement
- Providing training and support to enable key stakeholders to fully participate in the assessment and admissions process
- Maintain up-to-date records of all benefits advice given and subsequent claims made in order to enable performance monitoring
- Keeping up to date with benefit legislation and changes through training programmes and ensuring where applicable, residents’ are made aware of such changes.
**Key Requirements**:
- Comprehensive and up to date knowledge of welfare benefits and the statutory framework in which they operate
- Proven experience of providing welfare benefits advice, preferably in a housing related environment
- Knowledge / awareness of the needs of the specific customer group, particular those of retirement age
- Writing formal letters and preparing reports, plans and proposals.
**The Offer**:
- £30,000 to £35,000 per annum (depending on experience) + bonus
- 25 days annual leave (plus bank holidays)
- Giving Something Back - 3 additional days leave for charity or voluntary work per year
- Big birthdays off (those ending in a 0)
- Medicash health plan
- Life Assurance at x4 your annual salary
- 5% matched pension scheme
- Retail discounts on a variety of outlets
- Cycle to work scheme
- Electric car scheme
- Access to SMART tech
- Working in an incredible workspace, with a gym, social areas, and parking
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