Day Centre Engagement Officer

6 days ago

Exeter, United Kingdom Headway Devon Full time

**Day Centre Engagement Officer**
Exeter, Devon (with occasional travel to our Torquay and Honiton Centres)
**Who am I working for?**
Operating across Devon and Torbay, Headway Devon is a local charity dedicated to improving life after brain injury.
Brain injuries are a hidden disability that can affect personalities, relationships and the ability to lead an independent life. When a person’s life is turned upside down by brain injury, we ensure they get the help and support they need and deserve.
Now, we’re looking for a Day Centre Engagement Officer to join our team on a full-time basis, working 37.5 hours per week.
**The Benefits**:

- Salary of £11.08 per hour
- Excellent training provided
- Paid travel time
- Group company pension
- Develop an extremely rewarding career with a local charity
- Friendly and inclusive culture
- Increase your expertise in brain damage and how it impacts people’s lives
- The chance to play a key role in people’s recovery process and support their progress
- Generous holiday scheme
- PPE provided
This is a rare opportunity for an individual with a background in the voluntary and care sectors, and a strong grasp of working with vulnerable people, to advance their career into a more leadership-focused position.
Everyday our team makes a huge difference to the lives of people across Devon. Not only those with brain injuries, but their families and support networks who are afforded some respite and assistance through our day centres. Your work will be vital to thiscontinuing support as you ensure the frontline services are provided by motivated and engaged team members.
So, if you are looking for that vital next step and have the expertise and drive we are looking for, we’re waiting to hear from you.
**The Role**
As a Day Centre Engagement Officer, you will be tasked with leading the day-to-day services within our centre in Exeter, providing management and leadership of services and staff. You will also provide cover for our Torquay and Honiton centres when required.
Ensuring clients are engaging with services effectively, you will develop care plans and risk assessments that enhance the quality of life for centre users, respects their dignity, promotes independence and supports individualised care.
A key element of your role will be to lead, develop and motivate staff, deliver regular reviews and appraisals, rate staff following supervision and agree and implement personal development plans.
Additionally, you will:

- Lead the development of centre activities and engagement programmes
- Report any concerns or observations to the Services Manager
- Lead team communication and team meetings
- Support fundraising, training and Headway Devon events
**About You**
To be considered as a Day Centre Engagement Officer, you will need:

- Experience and/or knowledge of working in the voluntary sector
- Experience and/or knowledge of working with vulnerable people
- Experience of working in the care sector
- Experience of working as part of a team
- Excellent organisational skills
- The ability to work effectively alone and as part of a team
- A sensitive approach to vulnerable people, maintaining their dignity and self-respect at all times
- Excellent communication skills
- A full driving licence and access to a car
- A social or clinical care qualification or equivalent
Other organisations may call this role Assistant Service Manager, Service Team Leader, Day Centre Team Lead, Day Centre Officer, Support Centre Officer, or Support Centre Team Lead.
Webrecruit and Headway Devon are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conductbusiness and we believe that the more inclusive our environments are, the better our work will be.

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