Senior Triage Clinician

4 weeks ago


Stanmore, United Kingdom Central London Community Healthcare NHS Trust Full time

The role of Senior Triage Clinician is designed to support the triage of new urgent (same day) nursing referrals to the planned care teams and patient self-referrals for urgent unscheduled needs. The post will be supported by the existing triage team and SPA supervisors.

Main duties of the job

Shift patterns are currently Monday to Friday 0800-1600 and 1000-1800 alternate weeks, but the post holder will have the option to support the Unplanned Care team on bank shifts at weekends to support the same activity.

Key relationships include the SPA administrators, Planned Care locality teams, Unplanned Care teams and Palliative Care team.

Working for your organisation

Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations

The Single Point of Access (SPA) Triage Clinician (TC) will join an established team in the SPA for Harrow Integrated Care Services.

The main component of this job is to be the first point of contact for all community nursing referrals, triaging and defining the most appropriate service for such referrals and liaising with, and giving remote advice to, patients, colleagues and referrers.
- To promptly and robustly triage, navigate, signpost, and problem solve the needs of complex patients being referred to CLCH
- To prioritise and arrange appropriate visits in partnership with relevant
- Daily review of waiting lists and escalation of delays or
- Maintenance of clinical competency by working 10-20% of time delivering face to face patient
- The TC will be expected to contribute to the wider adult healthcare agenda, ensuring a flexible, responsive approach that meets local needs within
- Work alongside other senior colleagues in CLCH to ensure referrals are triaged and actioned to the most appropriate

Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.

Just as we care about our patients’ wellbeing, we care about yours

**We can offer you**:

- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career

As an NHS trust, we are committed to equal opportunities and ensuring equality and diversity in the workplace.

**We have a number of staff networks**: Disability and Wellbeing Network (DAWN), Race Equality Network and the Rainbow Network which supports LGBT+ staff. Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH.
- On a trusted clinician basis, on behalf of a range of services, to robustly triage, prioritise, and signpost verbal and written referrals received by the CLCH SPA, to determine the most appropriate service to meet patient needs based on commissioned
- To communicate the outcome of this triage and signposting process in a professional and supportive way to patients, colleagues, services, and
- To take responsibility for onward referrals to other services, as identified at the point of triage, wherever clinical pathways allow
- To complete triage, prioritisation, and allocation templates in the electronic record system in order that clinical rationale for decisions made is clearly

Please see attached Job Description and Person Specification for full roles and responsibilities


  • Deputy Team Leader

    2 weeks ago


    Stanmore, Greater London, United Kingdom Central London Community Healthcare NHS Trust Full time

    The role of Senior Triage Clinician is designed to support the triage of new urgent (same day) nursing referrals to the planned care teams and patient self-referrals for urgent unscheduled needs. The post will be supported by the existing triage team and SPA supervisors.Main duties of the jobShift patterns are currently Monday to Friday and alternate weeks,...

  • Deputy Team Leader

    4 weeks ago


    Stanmore, United Kingdom Central London Community Health Trust Full time

    On a trusted clinician basis, on behalf of a range of services, to robustly triage, prioritise, and signpost verbal and written referrals received by the CLCH SPA, to determine the most appropriate service to meet patient needs based on commissioned To communicate the outcome of this triage and signposting process in a professional and supportive way to...

  • Senior Researcher

    2 months ago


    Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    **The Role will include the key duties below**: Provide advice on methodology, ethical approval and developing project protocols Support staff in the dissemination of their projects, through writing for publication and conference abstracts. Support the therapy department to deliver on NIHR portfolio studies. Work with students, academic supervisors and...

  • Senior Researcher

    2 weeks ago


    Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    The Role will include the key duties below:Provide advice on methodology, ethical approval and developing project protocolsSupport staff in the dissemination of their projects, through writing for publication and conference abstracts.Support the therapy department to deliver on NIHR portfolio studies.Work with students, academic supervisors and clinicians to...

  • Senior Researcher

    2 months ago


    Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    You will be responsible for the delivery of the therapies research strategy with the Senior Therapies Research Lead building on the capacity and capability of staff to deliver projects and specific programs of research to gain sustainable grant funding in collaboration with others, external or internal to the organisation as appropriate. We are looking for...

  • Senior Researcher

    2 weeks ago


    Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    You will be responsible for the delivery of the therapies research strategy with the Senior Therapies Research Lead building on the capacity and capability of staff to deliver projects and specific programs of research to gain sustainable grant funding in collaboration with others, external or internal to the organisation as appropriate. We are looking for...


  • Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    We take genuine pride in our friendly approach in Pre Assessment treating our patients with respect and honesty - a philosophy that is reflected in the outstanding level of care we deliver to our patients every day.. We are looking for a motivated and enthusiastic Health Care co-ordinator to join our team. This post will play a crucial role in ensuring...


  • Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    This is a challenging and rewarding opportunity to join our department as a Band 3 Senior Assistant Technical Officer. We are seeking a forward thinking and highly motivated Assistant Technical Officer to deliver a high quality, safe and effective pharmacy service. The post holder will join a team of specialist and generalist clinical pharmacists,...


  • Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    **The post holder will be**: Responsible for the procurement of pharmaceuticals for RNOH Dealing with stock shortages and reporting as necessary Work with the finance and commissioning team in ensuring processing invoices Ensuring appropriate claims are made in time Work with other ATOs and pharmacy technicians providing dispensary support services Assist in...


  • Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    We take genuine pride in our friendly approach in Pre Assessment treating our patients with respect and honesty - a philosophy that is reflected in the outstanding level of care we deliver to our patients every day.We are looking for a motivated and enthusiastic Health Care co-ordinator to join our team. This post will play a crucial role in ensuring quality...


  • Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    As a result of the expansion, development and continued improvement of our service within Imaging we require an enthusiastic and motivated individual to join our clerical support team. We are pleased to be able to offer this exciting opportunity to play a vital role in planning and delivering this service in the future. The successful applicant will possess...


  • Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    Job summary We take genuine pride in our friendly approach in Pre Assessment treating our patients with respect and honesty - a philosophy that is reflected in the outstanding level of care we deliver to our patients every day.. The successful candidate will be responsible for co-coordinating the administrative, physical and psychological care of...


  • Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    Job summary This is a challenging and rewarding opportunity to join our department as a Band 3 Senior Assistant Technical Officer. We are seeking a forward thinking and highly motivated Assistant Technical Officer to deliver a high quality, safe and effective pharmacy service. The post holder will join a team of specialist and generalist clinical...


  • Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    As a result of the expansion, development and continued improvement of our service within Imaging we require an enthusiastic and motivated individual to join our clerical support team.We are pleased to be able to offer this exciting opportunity to play a vital role in planning and delivering this service in the future. The successful applicant will possess a...


  • Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    The Royal National Orthopaedic Hospital prides itself on being the leading centre for the treatment of patients with orthopaedic and neuro-muscular conditions. Our busy division is looking for a part time patient pathway administrator to join the team on a substantive basis. This post offers an excellent opportunity for an experienced, enthusiastic and...


  • Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    The Royal National Orthopaedic Hospital prides itself on being the leading centre for the treatment of patients with orthopaedic and neuro-muscular conditions. Our busy division is looking for a Patient Pathway Administrator to join the team on a substantive basis. This post offers an excellent opportunity for an experienced, enthusiastic and conscientious...


  • Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    The Royal National Orthopaedic Hospital prides itself on being the leading centre for the treatment of patients with orthopaedic and neuro-muscular conditions. Our busy division is looking for a Patient Pathway Administrator to join the team on a substantive basis. This post offers an excellent opportunity for an experienced, enthusiastic and conscientious...


  • Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    The Royal National Orthopaedic Hospital prides itself on being the leading centre for the treatment of patients with orthopaedic and neuro-muscular conditions.Our busy division is looking for a part time patient pathway administrator to join the team on a substantive basis. This post offers an excellent opportunity for an experienced, enthusiastic and...


  • Stanmore, Greater London, United Kingdom West London NHS Trust Full time

    Calling CAMHS Core professions: CBT practitioners, clinical/ counselling psychologists, family systemic psychotherapists, mental health nurses, child psychotherapists, CAMHS occupational therapists, social workersAn exciting opportunity has arisen for an experienced clinical manager to join the Hounslow Mental Health Support Team. We want to hear from CAMHS...

  • Financial Controller

    2 weeks ago


    Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    Job summary An exciting opportunity has arisen for a Financial Controller to join The Royal National OrthopaedicHospital (RNOH) reporting directly to the Deputy Director of Finance and managing the Financial Accounts, Financial Services and Capital Accounting teams. The successful applicant has the opportunity to really develop both the team and the...