Pre Lit File Handling Assistant
2 weeks ago
The Pre-litigation File Handling Assistant will undertake a variety of tasks to support the pre-lit casualty claims handling teams.
**Key Accountabilities**
- To pro-actively assist the pre-lit teams with a variety of tasks including:
- Monitoring MOJ Portal
- Monitoring inboxes
- Maintaining, reviewing and actioning spreadsheets
- Completing new claim actions
- Actioning CRU post and ownership of CRU tasks
- Raising low value payments
- Assisting with training as and when required
- Onboarding run-off work on various projects
- Undertaking appropriate additional tasks provided by the Team Leader/DBUD
- Maintain accurate data on relevant case management system
- Comply with set client SLA’s
- Ensure quality service standards and productivity levels are maintained to a high standard
Working Hours
35 hours per week over 5 days
Primary location for this role is Liverpool Office. This is a hybrid role working 1 day in the office and 4 days from home.
**Experience, Skills and Qualifications**
- 12 months relevant admin / claims support experience
- Excellent attention to detail
- Strong organisational skills
- Good communication & telephone skills
- Able to use Excel
- Excellent client care and customer service skills
- Ability to manage volume workload via task management
- Ability to work as a team and independently
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together
**Contract Type**
- Permanent
**Area**
- Corporate Risk and Advocacy
**Sub Area**
- Pre Lit Casualty
**Office**
- Liverpool - St. Pauls Square
**Closing Date**
- 08 Apr 2024
-
Pre-lit File Handling Assistant
2 weeks ago
Liverpool, United Kingdom Keoghs Full timePre-lit File Handling Assistant (FHA) - Corporate Risk Solutions - Pre Lit Casualty The Pre-litigation File Handling Assistant will undertake a variety of tasks to support the pre-lit casualty claims handling teams. **Key Accountabilities** - To pro-actively assist the pre-lit teams with a variety of tasks including: - Monitoring MOJ Portal - Monitoring...
-
File Handling Assistant
4 weeks ago
Liverpool, United Kingdom Keoghs Full timeThe Pre-litigation File Handling Assistant will undertake a variety of tasks to support the pre-lit motor claims handling teams. **Key Accountabilities** - To pro-actively assist the pre-lit teams with a variety of tasks including: - Monitoring inboxes - Maintaining, reviewing and actioning spreadsheets, including Bulk BACS and supplier debt lists -...
-
File Handling Assistant
5 days ago
Liverpool, United Kingdom Davies Group Full timeThe Pre-litigation File Handling Assistant will undertake a variety of tasks to support the pre-lit motor claims handling teams. **Key Accountabilities** - To pro-actively assist the pre-lit teams with a variety of tasks including: - Monitoring inboxes - Maintaining, reviewing and actioning spreadsheets, including Bulk BACS and supplier debt lists -...
-
Claims Support Administrator
2 days ago
Liverpool, United Kingdom Davies Group Full timeThe Pre-litigation File Handling Assistant will undertake a variety of tasks to support the pre-lit motor claims handling teams. **Key Accountabilities** - To pro-actively assist the pre-lit teams with a variety of tasks including: - Monitoring inboxes - Maintaining, reviewing and actioning spreadsheets, including Bulk BACS and supplier debt lists -...
-
Legal Assistant
4 days ago
Liverpool, United Kingdom Keoghs LLP Full time**Pre-lit File Handling Assistant (FHA) - Corporate Risk Solutions - Pre Lit Casualty** The Pre-litigation File Handling Assistant will undertake a variety of tasks to support the pre-lit casualty claims handling teams. **Key Accountabilities** - To pro-actively assist the pre-lit teams with a variety of tasks including: - Monitoring MOJ Portal -...
-
Assistant File Handler
1 week ago
Liverpool, United Kingdom Keoghs Full timeWorking in our Corporate Risk division, the Assistant File Handler will manage a caseload of EL/PL cases on behalf of a number of corporate clients. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work types likely to feature in...
-
Admin Assistant
1 month ago
Liverpool, United Kingdom Keoghs Full timeThe Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes. **Key Accountabilities** - To provide support to a team of claims handlers and other departments when required - To adhere to client specific...
-
Admin Assistant
1 month ago
Liverpool, United Kingdom Keoghs Full timeThe Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes. **Key Accountabilities** - To provide support to a team of claims handlers and other departments when required - To adhere to client specific...
-
Admin Assistant
4 weeks ago
Liverpool, United Kingdom Keoghs Full timeThe Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes. **Key Accountabilities** - To provide support to a team of claims handlers and other departments when required - To adhere to client specific...
-
Admin Assistant
1 month ago
Liverpool, United Kingdom Keoghs Full timeAdmin Assistant The Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes. **Key Accountabilities** - Provide support to a team of claims handlers and other departments when required - Adhere to client...
-
Admin Assistant
1 month ago
Liverpool, United Kingdom Keoghs Full timeThe Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes. **Key Accountabilities** - To provide support to a team of claims handlers and other departments when required - To adhere to client specific...
-
Administration Assistant
1 month ago
Liverpool, United Kingdom Keoghs Full timeThe Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes. **Key Accountabilities** - To provide support to a team of claims handlers and other departments when required - To adhere to client specific...
-
Administration Assistant
1 month ago
Liverpool, United Kingdom Keoghs Full timeThe Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes. **Key Accountabilities** - To provide support to a team of claims handlers and other departments when required - To adhere to client specific...
-
Admin Assistant
5 days ago
Liverpool, United Kingdom Keoghs Full timeThe Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes. **Key Accountabilities** - To provide support to a team of claims handlers and other departments when required - To adhere to client specific...
-
Deputy Team Leader
3 days ago
Liverpool, United Kingdom Keoghs Full timeThe Deputy Team Leader will assist the Team Leader in the achievement of team targets and operational measures including management of junior team members. The role will also involve assisting the Team Leader in delivering quality of service and client service compliance. In addition, the Deputy Team Leader will handle a caseload (c.150) of complex casualty...
-
File Handler
1 month ago
Liverpool, United Kingdom The Recruitment Co Full timeThe Recruitment Co are currently recruiting for a File Handler for a client based in the City Centre **Job purpose** To manage a caseload, whereby claims are handled and settled in line with SLA's, ensuring the best possible outcome for both the client and the firm. **Job description** Main tasks/Accountability - Take responsibility for maintaining and...
-
Team Leader
3 days ago
Liverpool, United Kingdom Keoghs Full timePre-litigated Casualty Team Leader (Secondment) - Corporate Risk Lead, encourage, mentor and develop all members of the team to their maximum potential, to ensure the team meets its objectives and deliver their work standards as agreed in the client’s SLA, whist delivering commercial benefit to Keoghs. To continuously improve the quality of the team’s...
-
Fast Track File Handler
1 month ago
Liverpool, United Kingdom Keoghs Full timeThe File Handler will handle their own caseload of litigated fast track Motor claims from a variety of clients. This role can be worked from either our Liverpool or Leeds office **Key Accountabilities** - Handling a caseload of predominately Litigated Motor Claims to settlement - Create case strategy following Client Guidelines and review of information...
-
Fast Track File Handler
1 month ago
Liverpool, United Kingdom Keoghs Full timeThe File Handler will handle their own caseload of litigated fast track Motor claims from a variety of clients. This role can be worked from either our Liverpool or Leeds office **Key Accountabilities** - Handling a caseload of predominately Litigated Motor Claims to settlement - Create case strategy following Client Guidelines and review of information...
-
Fast Track File Handler
4 weeks ago
Liverpool, United Kingdom Keoghs Full timeThe File Handler will handle their own caseload of litigated fast track Motor claims from a variety of clients. **Key Accountabilities** - Handling a caseload of predominately Litigated Motor Claims to settlement - Create case strategy following Client Guidelines and review of information available - Assessing cases and liability of claims - Undertake...