File Handler

3 weeks ago


Liverpool, United Kingdom The Recruitment Co Full time

The Recruitment Co are currently recruiting for a File Handler for a client based in the City Centre
**Job purpose**
To manage a caseload, whereby claims are handled and settled in line with SLA's,
ensuring the best possible outcome for both the client and the firm.
**Job description**
Main tasks/Accountability
- Take responsibility for maintaining and developing knowledge of the area of law you are working within
- Ensure all client documentation has been collected
- Drafting witness statements
- Drafting and serving letters of claim
- Reviewing expert evidence
- Liaising with third parties
- Complying with court direction
- Calculating quantum
- Keeping clients updated throughout the life of the claim, ensuring the highest standard of service is maintained at all times
- Liaise with the finance department to ensure billing is accurate
- Participate in training programs as required as well as seeking opportunities to develop own skills
- Work towards goals and objectives set in 1-21 meetings
- Ensures all client data is handled within the scope of Data Protection legislation
- Adhere to all company policies and procedures

**Skills/Abilities**
Proficient user of Microsoft Office
Excellent communication and customer service skills
Ability to work in a fast-paced environment
Excellent analytical skills
**Experience**
Minimum of 2 years file handling experience
Use of Pro-Claim or other CRM software
Hours of work 36 Hours per week - Monday to Friday unless otherwise agreed
Salary
- £20000 - £30000

CPLiverpoolInd

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.


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