Fast Track File Handler
3 weeks ago
The File Handler will handle their own caseload of litigated fast track Motor claims from a variety of clients.
This role can be worked from either our Liverpool or Leeds office
**Key Accountabilities**
- Handling a caseload of predominately Litigated Motor Claims to settlement
- Create case strategy following Client Guidelines and review of information available
- Assessing cases and liability of claims
- Undertake discussions and negotiations with Clients and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs
- Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
- Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments
- Undertaking periodic reviews of files in line with Client requirements
- Updating reports
- Meeting agreed performance targets
- Ensuring files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations
**Experience, Skills and Qualifications**
- Previous experience as a minimum in a similar role
- Experience of handling litigated files
- Experience of dealing with credit hire claims
- Experience of MOJ/OIC processes at all stages
- Good telephone negotiation skills
- Have an understanding of protocols
- Excellent listening and verbal communication skills
- Proficient IT skills
- Adhere to Keoghs Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together
**Contract Type**
- Permanent
**Area**
- Corporate Risk and Advocacy
**Sub Area**
- Litigated Motor
**Office**
- Liverpool - St. Pauls Square
**Closing Date**
- 21 Nov 2023
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