Business Analyst

2 months ago


Tunbridge Wells, United Kingdom Crimson Tide mpro limited Full time

**Crimson Tide mpro Limited **has an exciting opportunity available for a **Business Analyst **to join our team based in **Tunbridge Wells**. You will join us on a full-time, permanent basis and in return, you willreceive a competitive salary of **£35,000-£45,000 per annum **plus benefits, depending on experience.

This role is hybrid, with three days based in the office.

**Job Type**: Full-time, Permanent

**Benefits**: Generous holiday allowance, medical insurance, enhanced optical and dental care, pension scheme, Perkbox and other in office treats.

**Salary**: £35,000-£45,000 per annum

**What will you be doing as our Business Analyst?**

As a Business Analyst, you will work alongside the Implementation and Customer success team, gathering requirements for new and existing customers, scoping software, report and dashboard requirements

**Your responsibilities as our Business Analyst will include**:

- Support and align efforts to meet customer and business needs
- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones;following proper escalation paths; and managing customer and supplier relationships.
- Identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results.
- Present and explain our SaaS product portfolio to our clients.
- Develop new structures, documentation and processes to drive efficiency.
- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizingand capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities.
- Provide project-level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
- Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes.
- Serve as a liaison between Development and Implementation to assist or gather business requirements needed for system modifications, enhancement and implementations
- Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.
- Demonstrable ability to hold functional level technical discussions with internal and external stakeholders (e.g. Functional integration points, workflows)
- Demonstrable experience in planning, milestone setting and progress tracking.

**What makes you our ideal Business Analyst?**
- Must have experience working on large-scale projects as well as handling day-to-day operational requests from the business
- Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship-building skills & communication skills
- Understanding of Indices, fundamentals and analytical data, returns level data etc.
- Experience using Jira, Confluence or similar tools for software development, support tickets and documentation
- Good communication
- Technical Understanding
- Problem Solving
- Leadership skills
- Focus on teamwork
- Strong Client Management
- Experience of business operations
- Able to multitask

**Who We Are**

Crimson Tide plc is an AIM listed company providing a highly configurable field service management software platform for business on a subscription basis, that enable substantial productivity gains to be achieved by users.

**Partnership** - We value customers and suppliers who treat us as equals. We will give our very best efforts to these organisations

**Dynamism**:

- We embrace technology and change. We seek to always grow our knowledge for the benefit of ourselves and our partners

**Teamwork**:

- we seek a happy, motivated team who enjoy being part of the Crimson Tide family - a team that serves our customers with integrity and skill, always.



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