Customer Service Advisor
3 weeks ago
Job description
**Department: Digital and Business Change**
**Terms and Conditions: Permanent, 37 hours per week**
- Our customers deserve to receive fantastic service from their local authority because they've got nowhere else to go. Whether it's over the phone or face-to-face, our Customer Service teams are focused on making their lives easier for our customers by providing high quality customer service.
- Our service is about doing things differently, changing the game. And to make that happen, our staff need to be a little bit different too. Forget about pen pushers and clock watchers, our people need to be super sharp and switched on.
- Flexible, friendly and up for any challenge. So if you want to become a Customer Service Advisor, get ready for something new.
- Calling an organisation with a question nowadays can feel like hard work. But not in Customer Services. We want our customers to be delightfully surprised by how easy and helpful it is to contact us.
- You must already have a taste for giving great customer service and understand what it takes to send customers away happy, encouraging them to come back for more amazing service.
- You’ll need some basic computer skills too. But what’s vital is that you have get up and go, a love of team working and a real desire to create fantastic experiences for our customers. In return we’ll give you coaching, training and one-to-one development and real job satisfaction.
- Join the Customer Service team, it’s a great place to work Your desk is ready for action, all that’s missing is you.
**Please note that the listing may be closed before the closing date should sufficient applicants have been received.**
**Job details**:
Job reference
- REQ01463
Date posted
- 15/02/2023
Application closing date
- 10/03/2023
Location
- Blackburn with Darwen
Salary
- Grade D - £21575 to £22777.
Package
- Blank
Contractual hours
- 37
Basis
- Full time
Job category/type
- Council
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