Customer Service/administration

2 months ago


Darwen, United Kingdom Fit4Home Full time

Maintain customer/supplier records
- Must have basic computer skills including navigating on the internet and web-browsing.
- Must be familiar with key Internet sites including eBay and Amazon.
- Must be able to read, write and speak English fluently.
- The Ability to Listen Closely to Customers
- Clear Verbal Communication
- Ability to Empathize
- Data Entry and Basic Computer Skills
- Understanding of Human Psychology
- Basic Performance Skills
- Ability to Memorize Protocol and Guidelines
- Time Management Skills
- Management of Personal Emotions
- Situation Evaluation and Analysis
- Professionalism
- Organizational skills
- Ability to Identify and Anticipate needs
- Flexibility
- Problem solving
- Product knowledge
- Teamwork Skills
- Creativity
- Dependability

**Required Experience**
- Possess proficient skills in numeracy, literacy and IT (MS Office)
- Has worked independently or as a member of a team.
- Experience of working in an office environment
- Has worked in a customer service environment preferably a call Centre

**Benefits**:

- Flexible working hours
- Work from home opportunities
- Bonus scheme
- Casual dress
- On-site parking

**Job Types**: Part-time, Temporary contract
Part-time hours: 20-25 per week

**Salary**: £9.50-£9.70 per hour

Schedule:

- Overtime
- Weekend availability

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: One location

Reference ID: CS4



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