Team Leader Homelessness Prevention

4 months ago

Surrey, United Kingdom Eden Brown Full time

A role of **Team Leader Homelessness Prevention & Advice **has come up for a duration of 3 months ongoing assignment.

Pay - **£** **37.52/hr Umbrella**

Address - **Civic Centre, High St, Esher KT10 9SD**

JD below

Hybrid working but will need to be office based at least 2 days a week and often 3 days for cover.

**Responsibilities**:

- To manage the work of officers within the team ensuring a responsive service is maintained with enquiries being resolved on the day or by planned appointment Where applicants display challenging behaviour in the reception / interview area, you will work with the Senior caseworker (Customer Service and Complex needs) and liaise with Team Leaders within the Housing Options Unit as necessary so the situation is managed effectively. To provide support and direction where a customer requests to see a manager, interviewing as necessary.
- To monitor officers comply with prevention duties under the Homelessness Reduction Act and quality relevant personal housing plans are completed, monitored and amended as necessary
- and end appropriately with correct notification.
- To establish and maintain effective processes to receive referrals from public bodies of households threatened with homelessness and check that appropriate action is taken. To ensure Pathway plans are completed for individuals falling within relevant groups.
- To be the reviewing officer for any request under Rights to Review issuing review decisions referring to the Housing Options Manager for advice as necessary. To offer advice and guidance to officers where an applicant does not agree with the Personal Housing Plan and reasonable steps required of them.
- To monitor the number of households in temporary accommodation to keep numbers as low as possible and ensure that move on arrangements are made liaising closely with the Temporary Accommodation Co Ordinator and Team Leaders of the Private Rented Sector and Temporary Accommodation Team and Social and Supported Housing Team, working collaboratively with them to secure or develop housing opportunities to best meet applicants needs

Would this role be of interest to you, would you like me to put you forward? (**please send me your up to date CV along)**

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

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