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Housekeeping Team Leader

2 months ago

Surrey, United Kingdom Warner Leisure Hotels Full time

Housekeeping Team Leader Opportunity

We are seeking a highly motivated and experienced Housekeeping Team Leader to join our team at Warner Leisure Hotels. As a key member of our Housekeeping department, you will be responsible for leading a team of housekeeping staff to ensure the highest standards of cleanliness and customer satisfaction.

Key Responsibilities:

  • Lead and motivate a team of housekeeping staff to achieve exceptional standards of cleanliness and customer satisfaction.
  • Develop and implement effective housekeeping procedures to ensure efficient and effective use of resources.
  • Monitor and maintain high standards of housekeeping, including cleanliness, maintenance, and repair of rooms and public areas.
  • Collaborate with other departments to ensure seamless delivery of services and excellent customer experience.
  • Identify and address any issues or concerns raised by guests or colleagues, and implement solutions to prevent recurrence.

Requirements:

  • Proven experience in a similar role, with a strong track record of leading and motivating teams to achieve exceptional results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
  • Ability to work effectively in a fast-paced environment, with a strong focus on attention to detail and quality.
  • Knowledge of housekeeping procedures and protocols, with the ability to develop and implement effective procedures to achieve high standards.
  • Ability to work flexibly, including evenings, weekends, and bank holidays, as required.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative team environment.
  • Access to training and development opportunities to enhance your skills and knowledge.
  • A range of employee benefits, including discounts on hotel stays and other perks.

About Us:

Warner Leisure Hotels is a leading provider of leisure breaks and holidays in the UK. We are committed to delivering exceptional customer experiences and providing a supportive and inclusive work environment for our employees.

How to Apply:

If you are a motivated and experienced Housekeeping Team Leader looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact details].