Housekeeping Team Associate
2 weeks ago
About the Role:
As a Housekeeping Team Member at Warner Leisure Hotels, you will play a vital part in ensuring our guests enjoy a seamless and memorable stay. Your primary responsibility will be to maintain the highest standards of cleanliness and presentation in our rooms and public areas.
Key Responsibilities:
- Develop and implement effective housekeeping strategies to enhance the guest experience
- Collaborate with the Housekeeping Manager and Team Leaders to achieve departmental goals and objectives
- Provide exceptional customer service, responding to guest queries and resolving any issues promptly
- Contribute to a positive and inclusive team culture, promoting diversity, equity, and inclusion
What We Offer:
- Excellent training and development opportunities, including externally recognized qualifications
- A competitive hourly rate, up to £13.46
- Free use of gym and leisure facilities
- Access to numerous discounts and offers with national brands and retailers
Requirements:
- A passion for delivering exceptional guest experiences
- Excellent communication and interpersonal skills
- A willingness to learn and improve knowledge on customer service, our products, and tailored selling
- A commitment to supporting the wider team and promoting a positive work environment
Warner Leisure Hotels is an Equal Opportunities Employer.
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