Hospital Safety Team Officer

6 months ago


Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

Do you enjoy teamwork; thrive on challenge and supporting patient, staff and public safety? Then we would like you to join our Hospital Safety Team.

The post holder under the supervision of the Hospital Safety Team Manager & Hospital Safety Team Supervisor will provide and maintain a dedicated, comprehensive 24-hour frontline security service to the staff and patients and to ensure that all staff, clinical and non-clinical, are able to operate and go about their duties in a safe working environment. Duties are to include knowledge led patrols of the hospital and grounds to deter and detect criminal or antisocial behaviour. A key part of the role is to show a high-profile presence on wards and departments including the Accident and Emergency department that may, by their very nature, contain patients with particular issues that present violent aggressive behavioural concerns for the clinical staff trying to treat them as well communicating by calming victims who have been distressed and / or assaulted.

To provide a professional security service that will protect, advise, investigate when needed and to act in the creation and maintenance of a safe and crime free environment for staff, patients and visitors.

To ensure that staff, patients and visitors are assisted, at all times and in any appropriate matters, in a manner that reflects positively on the Trust and the service.

The post holder will need to be alert to their surroundings at all times and show a capability to “think on their feet” and make independent decisions unsupervised, to situations that evolve quickly and often without any warning, they must be able to remain calm under pressure be decisive and, where required, be assertive with compassion.

The post holder may be called upon by staff to provide advice on crime reduction, personal safety concerns or provide assistance in any number of situations through to giving directions to members of the public.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents - it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

The role of Hospital Safety Officer will be responsible for the following:
**Principle Job Duties/Key Performance Areas**:
The post holder will work as part of a team to provide an effective operational internal security service to the Trust.

To provide and to contribute to, a first-class customer care service to all users of the Trust.

To provide a protective escort for patients, staff, or relatives between Trust buildings out-of-hours, or where there is a particular need. In relation to these requests, to assist in such a manner that reflects positively on the Trust and minimises any distress felt by potentially vulnerable persons.

To assist, where reasonable, any request from management that supports the function of the department and/or assists in the effective delivery of patient care including any persons holding that role in a temporary or ‘acting’ capacity.

To ensure that all calls for assistance made through the Emergency Call ‘5555’ service are dealt with immediately and follow the incident through to the most satisfactory conclusion possible, requesting support from the emergency services where appropriate.

To be up to date with the knowledge of policies and procedures for security and have the basic knowledge and understanding of common law.

To assist, where appropriate, patients, staff or visitors

To be proactive in assisting persons who are threatened with physical assault.

To respond to all alarms. To ensure such alarms are attended to, prioritise these alarms where necessary, so that appropriate action is taken such that injury, loss of life or damage to Trust property is minimised.

To assist in and play an active role in the event of a major incident, ensuring that all appropriate persons are informed, including the emergency services where necessary. To ensure that all necessary duties are carried out under the instruction of the Trust or from the emergency services, or according to acknowledged policy and/or recognised procedures.

To complete all relevant reports and documents and proceeded accordingly in line with polic



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