Customer Services Administrator

6 days ago


StainesuponThames, United Kingdom RD Financial Recruitment Ltd Full time

**Looking to work within a Great Environment, Flexible Hours, River Walks By The Thames, Staggering Pension, 2 days Working From Home, then look no further than this**

A Customer Service Administrator is required by this interesting organisation based in Staines-upon-Thames, Middlesex. The purpose of the Customer Service Administrator role is to provide administrative and logistics support to a specialist team. You will be main the point of contact for the clients customers taking ownership and responding with relevant information, ensuring a high level of Customer service is delivered.

Key responsibilities of the Customer Service Administrator include:

- Liaison between Customers, Managers and Contracted Experts
- Processing of Visit Documentation
- Making Hotel and Travel Bookings
- Ccoordinate with other members of staff to ensure continuous operational cover and therefore, consistency of operations at all times.
- To maintain accurate and up to date internal records, files and databases to ensure efficient retrieval of information.
- To provide support in the arrangement and execution of internal and external meetings, conferences and training courses.
- To process any additional tasks, as agreed with Line Manager, in an efficient and timely manner in line with internal processes.

The ideal person fulfilling this role should have previous experience of coordinating groups of people or events, be routine-orientated, methodical, thorough and compliant, with good system skills and in return you will receive a salary of between £23k-£25k + superb benefits including amazing pension scheme + training.

Work Schedule:
09.00 - 17.00 35 hours a week. 1 hour Lunch. 2 days Working From Home

**Job Types**: Full-time, Permanent, Graduate

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Gym membership
- Life insurance
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Staines-upon-Thames, Surrey: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you live within 10 miles off Staines-upon-Thames?

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in STAINES-UPON-THAMES



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