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Customer Service Coordinator/supervisor
4 months ago
**9 - 5.30 Mon - Thur 4.30pm finish on Fridays**
**Up to £30k**
**Rugby based**
**Includes performance related bonus,company subsidized Private Healthcare**
This exciting new position for our expanding client in Rugby is seeking a pro-active, forward thinking individual to process work task requests from their customers.
**Main tasks**:
- Review, log and assign all task requests on their in house system - directing them to the correct department or division
- Assessing orders, quotes, technical enquiries appropriately
- To drive improved customer response and task handling through supervision of the Sales and Operations team
- Checking all enquiries are followed up and completed on time
- Supporting the Sales and Operation Managers
**Person Spec**
- A logical thinker, with a methodical approach
- Previous office, customer service experience
- Strong attention to detail
- Superb organisational skills
- Supervisory experience with the ability to motivate and support colleagues to achieve desired work outcomes
- A desire to learn and develop new skills
- If you are looking for an exciting new role with the chance of progression then this could be the role for you
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
To view our Privacy policy please see our website
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Free parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: One location
Reference ID: SA3230
