Customer Service Coordinator French and Spanish

9 hours ago


Rugby, Warwickshire, United Kingdom Brook Street UK Careers Full time
Job Title: French and Spanish Customer Service Coordinator

We are seeking a highly skilled and multilingual Customer Service Coordinator to join our team. As a Customer Service Coordinator, you will be responsible for handling customer inquiries and resolving issues in French and Spanish.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in French and Spanish
  • Assure an active follow-up of open cases via the monitor info
  • Secure the financial arrangements related to a breakdown according to warranty, soft products and financial routines
  • Escalate cases according to the escalation process
  • Communicate with all parties in a correct and clear way
  • Participate actively in continuous improvement activities
Requirements:
  • French and Spanish language
  • Basic skills in MS Office applications
  • Customer-oriented with good communication skills
  • Willing to work in a shift system

We offer a competitive salary and a shift premium after the first month of training. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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