Information Communication Technician Apprentice

2 weeks ago

Cambridge, United Kingdom Intequal Full time

**Vacancy Overview**:
The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn’t afraid toask questions.

**Working Week**:
Monday - Friday

**Detailed Job Description**:
Are you looking an apprenticeship that offers varied and interesting opportunities, up-to-date training options, a good introduction to real world IT problems and solutions as well as potential future employment prospects? Do you have a keen interest ina career in IT and a strong affinity to problem solving and helping people? If the answer to these questions is yes, then we would like to hear from you. At Bridge Partners you will have the opportunity to work with some fantastic businesses doing amazingthings and make a big impact whilst also studying with Intequal.
About Bridge Partners
Bridge Partners is an MSP based in Cambridge who support clients with outsourced IT around the UK and abroad. We provide bespoke onsite & remote support to exciting, high growth and ground-breaking SMEs in sectors including biotechnology, life sciences andfinance. We focus on long-term relationships that stay true to our core values of Clarity, Partnership and Quality. The Company continues to grow, and we are actively looking for talented people to help us achieve our ambitious growth targets over the next3 years.
The role
- You will also be given the opportunity to get involved in challenging IT projects, monitoring client’s infrastructure/services remotely as well as configuring and building client machines in the Bridge Partners office.
- Working towards becoming a L3 Information Communications Technician with Intequal.
What we need from you
- A passion for technology and for learning; you do not need to develop software, but you do need to have a basic understanding of how to administer IT and an appreciation for different user challenges.
- Good customer service is key; you must be patient, friendly and confident in your communication.
- Effective problem-solving skills with the ability to see the challenge through from identification to resolution.
- Interest in a career in IT. In turn Bridge Partners will support your needs as you progress.
What we will offer you
- At Bridge Partners, we are a family. We are a friendly bunch with passion and ambition who thrive on teamwork, learning and development.
- Opportunities to gain technical knowledge with professional qualifications, exam bonuses and the chance to work on some interesting projects.
- Genuine progression prospects into any area of the business - we have some diverse IT work going on so you can find your niche.
- 33 days holiday including bank holidays, increasing every 2 years you work with us.
- Social events - from the Crystal Maze and the Cambridge Lockhouse to BBQs and dinners.
What do Current Apprentice employees say about Bridge Partners?
“During my time at Bridge Partners, I have not only learned new skills but also been supported in my career progression and have been promoted. Bridge has helped me recognise and build my talents. With a supportive group of people around me, I have progressedin my life, studies and role.” - Aryan (Current Apprentice Engineer).

**Skills Required**:
A passion for technology and for learning; you do not need to develop software, but you do need to have a basic understanding of how to administer IT and an appreciation for different user challenges.
- Good customer service is key; you must be patient, friendly and confident in your communication.
- Effective problem-solving skills with the ability to see the challenge through from identification to resolution.
- Interest in a career in IT. In turn Bridge Partners will support your needs as you progress.

**Personal Qualities**:
The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn’t afraid toask questions.

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