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Band 3 Clerical Officer-ultrasound

4 months ago

Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

We are looking for suitably qualified staff to perform the duties of a Part-Time Clerical Officer in the BHRUT Maternity Ultrasound Department, Queens Hospital and to maintain smooth good patient flow throughout the department.

In return, you will be offered the opportunity to work in a modern new hospital within a very supportive directorate and have the opportunity to further develop your skills and practice.

We are a very large Radiology Department having five CT scanners and six MRI scanners as well as a dedicated Interventional Theatre Suite. We have a very large Ultrasound Department across both main hospitals and peripheral sites.

BHR is one of the largest associate teaching hospitals providing acute care for over 1,000,000 people from across two main sites - Queens and King George Hospital. Queens Hospital is situated close to the A12, within walking distance to Romford British Rail Station and local amenities.

This will give new staff members an opportunity to become familiar with the culture and working environment of the Trust.
- To provide an efficient clerical service to the Ultrasound Department, Radiology, as required for the smooth running of the service.
- To be competent with the Radiology Information System, and Medway systems and Viewpoint.
- To input requests onto Radiology Information System in an accurate and timely manner, in line with radiology protocols, to enable accurate, efficient and timely responses to queries from staff and patients from both within and outside of the Trust
- To obtain information and act on it to resolve queries from a wide range of sources to facilitate the smooth running of the department.
- To collate paperwork and to present patient requests to Consultant Radiologists enabling correct and accurate protocol to be completed and to escalate queries raised by them.
- To check demographic and clinical details of the patient to ensure that the correct information is on each management system.

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We’re pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme ; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen’s and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also part of the North East London Cancer Alliance.

For further information on this role, please see the attached detailed Job Description and Person Specification.