Customer Representative

1 month ago


Southampton, United Kingdom ALPHAATOMIC LTD Full time

As a Customer Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing solutions to ensure a positive experience.

**Duties**:

- Provide exceptional customer service to clients in person
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Utilise effective communication skills to clearly and accurately convey information to customers
- Analyse customer needs and recommend appropriate products or services
- Up sell additional products or services to enhance customer experience

**Skills**:

- Excellent phone etiquette and communication skills
- Strong problem-solving abilities to address customer issues effectively
- Ability to work in a fast-paced environment while maintaining attention to detail

**Salary**: From £23,668.61 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to Commute:

- Southampton (preferred)

Work Location: In person

Application deadline: 06/03/2024



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