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Customer Representative

1 month ago

Southampton, United Kingdom ALPHA MARKETING GROUP LTD Full time

**Responsibilities**:

- Conduct data entry tasks accurately and efficiently
- Analyse customer inquiries to provide appropriate solutions
- Upsell products or services to enhance customer satisfaction
- Maintain phone etiquette standards while assisting customers

**Experience**:

- Prior experience in customer service or a related field is advantageous
- Strong data entry skills with attention to detail
- Ability to upsell products or services to meet customer needs
- Excellent phone etiquette and interpersonal skills

Join our team as a Customer Representative and utilise your bilingual skills to deliver exceptional service to our diverse customer base.

Pay: From £23,875.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Southampton, SO14 3JZ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 09/06/2024

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