Medical Secretary

4 months ago


Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

We are looking for a dynamic and enthusiastic team player to integrate with the current team and provide an efficient and effective secretarial service to the Cardiology Department at Ipswich Hospital.

You will be responsible for ensuring that the administration needed to support the running of this busy department is completed in a timely manner within target timeframes and for the management of 18 weeks and other targets within this speciality. Attention to detail is a must alongside excellent communication skills and the ability to prioritise and plan.

To manage and support allocated Consultant and the team in the Team Leader’s absence.

To ensure a high standard of secretarial and administrative service are consistently delivered by undertaking / delegating all required tasks and activities on a daily basis.

To utilise the required technology / hospital systems including Big Hand / PAS / Evolve / Lorenzo and any other new technology or system(s) that are introduced and support other team members to do so, to deliver an efficient administrative and secretarial service.

To recommend and support the implementation of service improvements to own and team working practice to improve workflow.

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Provide a flexible, comprehensive, and efficient secretarial and administrative service managing PTL / choose and book referrals and other patient pathway related information identifying any deviation from expected planned progress, implementing solutions and highlighting by exception cases that are not resolved to the Team Leader in a timely manner to expedite the continuing care of patients.

Manage diaries of consultants / other medical staff / clinicians to maximise effective time management.

For full details of the responsibilities of this role, please see the attached job description.


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