People Assistant

6 months ago

London, United Kingdom The White Company Full time

**Our Role**:
Our People Team is composed of six key teams, People Partnership, Pay & Reward, Learning & Development, Talent Acquisition, Communications & Engagement and Office Services and Health & Safety.

Reporting to the People Advisor (Head Office), the People Assistant plays a fundamental role in our People Partnership team and is responsible for enabling and coordinating all People processes and employee administration across the employment lifecycle for Head Office. Alongside the administrative role, you will be involved in exciting People Partnership and Team projects and initiatives, recent examples include Diversity & Inclusion and Mental Health, with the goal to create the best employee experience for our People and be the best place to work.

**What you'll be doing**:
Employee Lifecycle
- Generate all new starter paperwork for Head Office and Contact Centre; partnering with the Talent Acquisition and Learning & Development Teams to ensure a seamless onboarding experience
- Act as the first point of call for People support queries, managing the People Support and reference inboxes and People Support Line, escalating to the People Advisor or People Partnership Manager when necessary.
- Ensure all compliance checks are followed for relevant roles, including DBS and Financial Checks, escalating any concerns and delays
- Responsible for handling all reference requests, both tenancy and employment, for current and ex-employees of the Company within 48 hours of request
- Confirm in writing all probation passes for Head Office employees, confirming eligibility to the enhanced benefits offering and supporting with any related queries. Maintain accurate employee status, ensuring all probation completion is recorded in People Hub
- Manage the leaver process for all Head Office leavers, confirming their leaver details and managing the leaver process with Pay & Reward and Line Managers, conducting exit interviews where necessary and feeding back to the People Partnership team for analysis
- Ensure the Organisational structure charts are updated monthly and shared with necessary stakeholders
- Regularly audit all employee files (electronically) to ensure statutory paperwork and information is up to date and stored in compliance with GDPR
- Ensure all relevant trackers are maintained regularly and accurately, with the aim to create accurate reporting around the employee lifecycle
- Coordination of new starter Diary Invites
- Updating our iHasco e-learning portal with starter and leaver information
- Provide admin support to the team, including any employee change letters
- Supporting the wider People team as required and contributing to project work.

Employee Relations and People Analytics
- Attend and support Managers at investigative or formal meetings, supporting with note-taking
- Manage all queries for the Grade A population, providing advice and support independently of the People Advisor and People Partnership Manager
- Have an active interest in keeping own knowledge up to date with present and future employment legislation

Payroll & Benefits
- Work closely with the Pay and Reward Team to manage all payroll-related processes for Head Office, ensuring all pay activity is processed and submitted by the cut-off date
- Oversee the Cycle to Work, Season Ticket Loan and Perkplace processes, ensuring systems are kept up to date with all relevant information

**What we’ll offer you**:
At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.
- Discount -Up to 50% discount and access to regular Sample Sales
- Holiday - 23 days rising to 25 with length of service
- Holiday Buy - opportunity to buy up to 5 days holiday
- Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.
- Bonus** - **In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility)
- Perkplace Benefits Platform** -** offering a variety of discounts across well-being and lifestyle
- Wagestream Money Management app** -** access to Wagestream gives you power over your pay and supports financial wellbeing
- Continued Development - We offer structured support from our own in-house Learning and Development Hub
- Life Assurance

Additional Benefits
- Fruit basket daily
- Tea and coffee provided
- Working from Home - option to work from home on Mondays and Fridays
- Social - Christmas party/social events throughout the year
- Seasonal Sample Sales
- Volunteer Day - with a charity of your choice
- Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms

**Our Equality Diversity and Inclusion statement of commitment**:
At The White Company we are committed to creating an inclusive culture that

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