Customer Assistants

4 weeks ago

Esher, United Kingdom Adecco UK Full time

**Customer Assistant - Esher**

Adecco UK are currently seeking committed and Safety conscious staff to work at various Stations for a number of HIGH PROFILE EVENTS

Are you searching for an opportunity that can offer you weekly pay and representing one of the UK's largest travel operator's and a BUZZING atmosphere?

If the answer is YES to the above, then look NO further we have the right opportunity for you

Adecco are recruiting on behalf of a major train operating company in the heart of London and other local regions. The main tasks of the role are dealing with customers within a station during high profile events. Previous events that we have managed are Wimbledon Tennis, Hampton Court Flower Show, Vauxhall Cricket and Football games. You would be responsible for ensuring the safety of customers when entering and leaving the station by providing a high standard of customer care and support to colleagues. Full training is provided and fully paid.
- Job Type: Temporary Ongoing
- Salary: £10.42 - £11.42 p/h
- Start date: ASAP starting from March 18th

You will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. You must be flexible and available to work on a varied shift pattern which will include days, nights and weekends.

Responsibilities will include but not limited to:

- Provide a high standard of customer care
- Greeting, assisting and directing people attending the event
- Ensure the safety of customers when entering and leaving the establishment
- Respond to incidents and provide professional & empathetic support to customers and colleagues
- Demonstrate excellent communication skills - face to face, radio and handsfree microphones
- Display exceptional time keeping, appearance and be able to go the extra mile
- Crowd Safety - Dealing with varied customer flow & behaviour and spotting potential risks, pinch points, trespass
- Presenting at all times, a smart, alert and visible security presence at the event venue
- Carrying out pre and post event safety checks ensuring compliance with safe working procedures
- Reporting any security incidents or concerns and dealing with emergency situations

You will work alongside Station staff to ensure the safety of passengers at all times passing through the Station and by assisting those passengers with any concerns or issues they may have.

Shift patterns are varied dependant on what the event is. Upcoming events to include Football Matches, Cricket Matches.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Callum Stanway

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