E-roster Administration Support
1 month ago
An opportunity has arisen to work as part of a comprehensive HealthRoster team, supporting the Trust in all aspects of using an electronic system.
To provide efficient, effective and timely system support for all e-Roster systems in support of Trust operations and clinical care.
Build new starters, close staff and complete contract changes electronically on the the HealthRoster system.
Provide support on Employee Online queries and building up new Employee online accounts electronically - enabling staff to electronically log into the system and view their rosters and annual leave information
Support teams with administration of eRostering systems - HealthRoster, Safecare, RosterPerform, BankStaff, Expenses MeApp.
Take telephone calls to support end users in the Trust electronic HealthRoster system
Provide advice to all staff across the Trust on how to use the HealthRoster system efficiently
Attend meetings to support on our HealthRoster system
Produce reports from the system
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Build up new starters onto the HealthRoster system, update contract amendment details electronically as well as remove staff down electronically.
Be an expert user of the systems to support end users. Providing advice for staff on eRoster systems, developing an understanding of all modules
Support building up of staff Employee Online accounts to allow staff to view their rosters and book bank shifts. This role will also requires staff training on the Employee Online
Work with staff across all areas in the Trust to help them utilise the electronic systems to their full potential.
Escalate any and all identified risks to the service manager without delay.
Manage staff electronic roster accounts, profiles and permissions accurately.
Set up new system user accounts for staff authorised to access and use the HealthRoster systems ensuring compliance with Trust policy and procedures e.g. authorised user verification for payroll approval access.
Provide solutions to any problems/ queries encountered when operating the system, escalating any issues to Roster Implementation leads for relevant areas
Provide Trust Report taking the information from the HealthRoster system
Ensure the standards within the office reflect the professional nature of the organisation.
Take direction from the team in line with the aims of the department.
Manage own daily tasks, activities and workload dependent upon individual and team priorities.
Support the e-Roster team with full testing and implementation of timely upgrades, ensuring the system is fit for purpose prior to releasing to the live environment for Trust use. Provide necessary support and training for relevant staff.
Support the team with the maintenance of Health Roster in accordance with governance and safe management all related systems.
Support the configuration of the E-roster data base in accordance with Trust policies and standards.
Communicate system changes that affect users to the relevant departmental managers and users in accordance with Trust Policies and procedures.
Be responsible for the self-development of skills and competencies through participation in training and development activities to maintain a quality service.
Undertake statutory and mandatory training as deemed appropriate by the Trust.
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