E-roster Administration Support

1 month ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

An opportunity has arisen to work as part of a comprehensive HealthRoster team, supporting the Trust in all aspects of using an electronic system.

To provide efficient, effective and timely system support for all e-Roster systems in support of Trust operations and clinical care.

Build new starters, close staff and complete contract changes electronically on the the HealthRoster system.

Provide support on Employee Online queries and building up new Employee online accounts electronically - enabling staff to electronically log into the system and view their rosters and annual leave information

Support teams with administration of eRostering systems - HealthRoster, Safecare, RosterPerform, BankStaff, Expenses MeApp.

Take telephone calls to support end users in the Trust electronic HealthRoster system

Provide advice to all staff across the Trust on how to use the HealthRoster system efficiently

Attend meetings to support on our HealthRoster system

Produce reports from the system

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Build up new starters onto the HealthRoster system, update contract amendment details electronically as well as remove staff down electronically.

Be an expert user of the systems to support end users. Providing advice for staff on eRoster systems, developing an understanding of all modules

Support building up of staff Employee Online accounts to allow staff to view their rosters and book bank shifts. This role will also requires staff training on the Employee Online

Work with staff across all areas in the Trust to help them utilise the electronic systems to their full potential.

Escalate any and all identified risks to the service manager without delay.

Manage staff electronic roster accounts, profiles and permissions accurately.

Set up new system user accounts for staff authorised to access and use the HealthRoster systems ensuring compliance with Trust policy and procedures e.g. authorised user verification for payroll approval access.

Provide solutions to any problems/ queries encountered when operating the system, escalating any issues to Roster Implementation leads for relevant areas

Provide Trust Report taking the information from the HealthRoster system

Ensure the standards within the office reflect the professional nature of the organisation.

Take direction from the team in line with the aims of the department.

Manage own daily tasks, activities and workload dependent upon individual and team priorities.

Support the e-Roster team with full testing and implementation of timely upgrades, ensuring the system is fit for purpose prior to releasing to the live environment for Trust use. Provide necessary support and training for relevant staff.

Support the team with the maintenance of Health Roster in accordance with governance and safe management all related systems.

Support the configuration of the E-roster data base in accordance with Trust policies and standards.

Communicate system changes that affect users to the relevant departmental managers and users in accordance with Trust Policies and procedures.

Be responsible for the self-development of skills and competencies through participation in training and development activities to maintain a quality service.

Undertake statutory and mandatory training as deemed appropriate by the Trust.



  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    An exciting opportunity has arisen to work as part of a comprehensive eRostering team, supporting the Trust in all aspects of using an electronic rostering system. eRostering refers to the electronic management of scheduling of staff rosters, it involves utilising digital platforms to create, management and communicate staff rosters. To provide efficient,...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    In the Kernowflex team we aim to provide safe and effective care, compassionately to patients and staff. We also aim to provide a welcoming, forward thinking, and proactive environment for staff. We would love for somebody to join our team, who is willing to go the extra mile, think outside the box, to be able to work as part of a team but to think...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking to appoint a motivated and enthusiastic individual who has a proven track record working as an administrator. The successful applicant will be able to demonstrate excellent organisational and communication skills. The post holder will be supporting the WC&HIVS maternity team, undertaking a variety of tasks. This role will also support the...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking to appoint a motivated and enthusiastic individual who has a proven track record working as an administrator. The successful applicant will be able to demonstrate excellent organisational and communication skills. The post holder will be supporting the Women, Children & HIV Services maternity team, undertaking a variety of tasks. This role...

  • Payroll Apprentice

    4 weeks ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    An opportunity has arisen in the Payroll Department for an enthusiastic, motivated individual to join our team as a Payroll Apprentice. You will be expected to develop the skills to assist staff and managers with queries and contribute to the delivery of an efficient, effective and customer-focused service. You will be required to work both independently...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking to appoint a cheerful and motivated person to work within the busy Outpatient Appointment Centre at Pydar House in Truro. The Outpatient Appointment Centre provides a focal point for outpatient appointments across the Trust and is responsible for the management of both new and follow up outpatient appointments. It is a very busy and demanding...


  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    To provide a quality outpatient appointment service for all patients. The postholder will be responsible for ensuring that both new and follow up referrals and appointments are processed in a timely, efficient, and accurate manner and that clinics are booked in line with service requirements and national guidelines. To ensure accurate data recording with...


  • Truro, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    We are excited to go out to advert for an Administration Support to join our expanding team. The post holder would work alongside our current administrator support's, and be supported by our senior administrators. There is the option to be based at Truro Health Park or Newquay Integrated Health Hub, dependent on applicant preference. There is the...


  • Truro, United Kingdom Aspire Support Full time

    * We have an exciting project working with a young man with Autism, Learning Disability and Challenging Behaviour in Truro. We need team members for both weekend day time or waking night support through the week. He is full of energy and joy and loves a zip wire, Crealy, and fruit shoots. This is not a typical job in care and certainly not for the...


  • Truro, United Kingdom Barchester Healthcare Full time

    Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR,...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    To help provide a welcoming and professional administrative service to the Cornwall IT Services Department. To provide a single point of communication for all CITS staff when they are out of their offices or otherwise unavailable. CITS provides a countywide service to the healthcare community of Cornwall including: - Programme and Project Management -...

  • Administrator

    3 days ago


    Truro, United Kingdom MIL Collections Limited Full time

    MIL Collections are recruiting a skilled team member to join our growing admin team. - Processing financial data with excel spreadsheets. - Managing our database of debts. - Providing E-Mail based customer service. - General administrative duties. *Assisting the legal department with monitoring of properties The position is on a full-time permanent basis....


  • Truro, United Kingdom Blossom Home Care Cornwall Full time

    Job Overview: A Care Support Administrators responsibility is to work alongside the management team within the office undertaking office administration duties but also undertaking care calls when required. Working in accordance to best practice, following Blossom Home Cares policy and procedures, agreed standards and legislative requirements under the...


  • Truro, United Kingdom Barchester Healthcare Full time

    Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR,...

  • Support Worker

    2 days ago


    Truro, United Kingdom Positive Steps Care & Support Ltd Full time

    Positive Steps Care & Support Ltd are looking for experienced support workers in the Truro region with passion and commitment in providing person centred care to join our outstanding organisation to support people with varying complex needs. We have various days and hours available in Truro and surrounding regions. To enable support, responsibilities...

  • Support Worker

    4 hours ago


    Truro, United Kingdom Positive Steps Care & Support Ltd Full time

    Positive Steps Care & Support Ltd are looking for experienced support workers in the Truro region with passion and commitment in providing person centred care to join our outstanding organisation to support people with varying complex needs. We have various days and hours available in Truro and surrounding regions. To enable support, responsibilities...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    As an assistant within the team, you'll be at the forefront of everything legal that we do and have a positive impact across the Trust and when engaging with key stakeholders. Day-to-day, you'll help support with some inquests, claims and general advice matters plus office administration. You will support the team to provide timely advice on healthcare law...


  • Truro, United Kingdom Hays Business Support Full time

    Your new company Join an established team of surveyors in Truro city centre. If you have previous administration experience along with fast, accurate audio typing skills, then this could be the job for you. The role is Monday - Friday, either 8.30/ 9am - 5pm. Pay is £23k per year based on the full-time equivalent. This role can either be full time or 4...

  • School Secretary

    4 weeks ago


    Truro, United Kingdom Ladock C of E School Full time

    The Directors of The Rainbow Multi Academy Trust are looking to appoint a professional and friendly school secretary who is devoted to helping children and their families in all aspects of school life. Ladock C of E School is part of The Rainbow Multi Academy Trust where our schools work in partnership to fulfil our belief that together, we can build a...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking for a Outpatient Receptionist to join out team at Royal Cornwall Hospital The post holder will be responsible for accurately collecting demographic and personal details to ensure the Trust captures essential income The post holder will be required to work with mínimal supervision and have the ability to work under extreme pressure, and be...