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Business Hub Engagement and Operations Coordinator

4 months ago

Carmarthen, United Kingdom Business in Focus Limited Full time

**Business in Focus - Business Hub Engagement and Operations Coordinator**

Contract: Shared Prosperity Fund

Term: Temporary until 31st December 2024

**Salary**: up to £30,000 per annum

Location: Carmarthen Hub

Hours: 37.5 hours per week
- ____________________________________________

Business in Focus will deliver a Business Hub, funded by the UK Government through the Shared Prosperity Fund (SPF).

The Business Hub focuses on providing a wide range of advice to local potential entrepreneurs and start-up businesses through a variety of means including digital, telephone and face to face support.
- ____________________________________________

The Business Hub Engagement and Operations Coordinator is part of a team working out of our Carmarthen based Hub, with a focus on facilitating and delivering accessible and innovative engagement and outreach activities for a diverse client group.

The role promotes the development of entrepreneurial thinking and drives participants to engage with the Business Hub service to enable people to realise entrepreneurial ambitions, through a diverse range of regionally coordinated digital and face-to-face engagement opportunities, e.g. delivering pre-start upskilling and awareness building modules, and outreach events, e.g., career exhibitions, in collaboration with regional entrepreneurial ecosystems, networks and stakeholders.
- **Responsibilities**_

1. Attend marketing and engagement events, e.g. careers fairs, business exhibitions, networking events, stakeholder events, and other related activities, to promote the service and achieve client engagement KPIs.

2. Deliver prescribed workshops and participate in other webinars/seminars that attract and engage clients into developing entrepreneurial thinking, self-employment and starting a business, e.g. Confidence Building and Public Speaking, promoting business support services available. Undertake these activities in a professional and knowledgeable manner using the agreed training materials.

3. Facilitate a handover where interested parties progress and are referred on to an adviser, and/or 3rd party stakeholder. Evidence in the necessary paperwork, in compliance with contractual requirements and operational procedures.

4. Build and maintain engagement with an effective and structured network of stakeholders to generate leads on profile with engagement KPIs and for signposting and client support. Ensure network is a diverse range from public sector, e.g. Careers Wales, Jobs Growth Wales, HE/FE Institutions, as well as from the wider Ecosystem, from private and third sectors
- **Person Specification**_

1. Attend marketing and engagement events, e.g. careers fairs, business exhibitions, networking events, stakeholder events, and other related activities, to promote the service and achieve client engagement KPIs.

2. Deliver prescribed workshops and participate in other webinars/seminars that attract and engage clients into developing entrepreneurial thinking, self-employment and starting a business, e.g. Confidence Building and Public Speaking, promoting business support services available. Undertake these activities in a professional and knowledgeable manner using the agreed training materials.

3. Facilitate a handover where interested parties progress and are referred on to an adviser, and/or 3rd party stakeholder. Evidence in the necessary paperwork, in compliance with contractual requirements and operational procedures.

4. Build and maintain engagement with an effective and structured network of stakeholders to generate leads on profile with engagement KPIs and for signposting and client support. Ensure network is a diverse range from public sector, e.g. Careers Wales, Jobs Growth Wales, HE/FE Institutions, as well as from the wider Ecosystem, from private and third sectors
- ____________________________________________

At Business in Focus we value all of our employees, as an Investors in People employer we provide the following benefits:

- Competitive salary
- Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE)
- 6% Employer contribution pension
- Flexible modern working practices such as TOIL
- 6 late starts/early finishes per annum (equates to two hours each)
- Learning and Development opportunities

After probation period:

- Income protection benefit
- Employee assistance programme

Please be aware we may withdraw the advert early if we receive a high volume of applicants.

**As part of the recruitment process you will be invited to an Assessment based technical exercise.**

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 6 months

Pay: Up to £30,000.00 per year

**Benefits**:

- Additional leave
- Flexitime
- Work from home

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Carmarthen: reliably commute or plan to relocate before starting work (required)

**Education**:

- Certificate of Higher Education