Housekeeping Floor Supervisor

6 months ago

London, United Kingdom Millennium Hotels London Knightsbridge Full time

**Join the Team Join the Millennium Damily**

If you want to be part of our 4-star deluxe property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an enthusiastic Housekeeping Floor Supervisor (Full Time) to join our Housekeeping team.

**As Housekeeping Floor Supervisor your key responsibilities will include**:

- To adhere, to promote and train the Millennium service culture standards and brand standards;
- Ensure the assigned rooms are cleaned to the hotel standards by supervising the work of the room attendants and house porters;
- Reporting maintenance queries and following up to ensure that they are dealt with appropriately;
- Check the appearance and monitor the conduct of team members to ensure the highest standards are achieved;
- Ensure all rooms are returned to reception as inspected by end of shift or hand over provided to evening housekeeper with adequate explanation of reasons for not returning rooms;
- Ensure all rooms are spring cleaned on a frequency as set by the Head Housekeeper and that all periodic duties are performed as set by the Head Housekeeper.

**Skills required**:

- Previous experience working as a Receptionist for 4-5* hotel is preferable
- Exceptional Customer Service skills
- Enthusiastic, self-motivated, proactive, resourceful with excellent attention to detail
- Management skills and team worker
- Ability to work under pressure, take pride in your work and will enjoy being busy
- Highly organised
- Be a strong team leader
- Able to work flexibly including weekends and evening shifts
- This is a physical role and you'll have to cope with the demands that this role will require

**About the Hotel**

The Millennium Hotel London Knightsbridge is a 4-star deluxe, contemporary hotel, situated on the impressive location of Knightsbridge, the heart of one of the capital’s most upmarket shopping districts. The hotel boasts 222 well-appointed guest rooms, ranging from Standard and Superior rooms to Club rooms and Luxury suites.

The hotel is home to the Babette Bistro & Wine Bar, a lively lounge bar and the perfect spot for lunch, dinner or drinks on the charming outdoor terrace.

**About the Group**

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into three collections; Leng’s Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.

**For you**

We offer a benefits package including:

- Social Events, Wellbeing and Team Activities
- Training and development
- Cash Health Plan cover option available
- Apprenticeship/Placement opportunities
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- Uniform (Laundry / Dry Cleaning for Uniform)
- Meals Provided on Duty
- Length of Service related holiday scheme
- Eye Care Vouchers
- Employee Discounted Accommodation and F&B
- Life Assurance
- Recommend a Friend Scheme
- and many more

... As well as real opportunities to develop and gain promotion within the industry.
- We are an equal opportunities employer._
- To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software._

**Job Types**: Full-time, Permanent

**Benefits**:

- Canteen
- Company events
- Company pension
- Employee discount
- On-site parking
- Referral programme
- Store discount

Schedule:

- 8 hour shift

Ability to commute/relocate:

- London, SW1X 9NU: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- hotel housekeeping: 1 year (preferred)

Work authorisation:

- United Kingdom (preferred)

**Location**:

- London, SW1X 9NU (preferred)

Work Location: In person

Reference ID: KNIHSKAH

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