Housekeeping Floor Supervisor

6 months ago

London, United Kingdom Copthorne Tara Hotel London Kensington Full time

The Copthorne Tara Hotel London Kensington is looking for a Housekeeping Floor Supervisor to maintain and control the standards within bedrooms and corridors ensuring a high level of service to guests at all times.

**Housekeeping** **Floor Supervisor key responsibilities**:

- To prioritize and plan the order of servicing to ensure supply of clean sellable rooms meet the requirements of Front Office
- To assist the Housekeeping management with overall department duties.
- To allocate work to Housekeeping staff as appropriate and ensure that all rooms on their floors are covered and cleaned to required standard. Monitor the VIP rooms and ensure that they are cleaned with all amenities to the required standard.
- To ensure the standard of cleanliness and maintenance required by the Company is adhered to at all times.
- Check all malfunctions on Floors, Linen Room, Service Area and Public Areas and report to the Housekeeping Coordinator.
- To hand in and log all lost property
- To do routine inspections with Public Area Cleaners and Floor Porters to ensure they are doing their duties to the required standard.
- To supervise and conduct routine inspections with Room Attendants in the carrying out of their duties to the required standard as indicated in their job description.
- To cover Office Administration and evening duties if required.
- Assist the Housekeeping management in any day-to-day requirements and carry out any assignments that may be allocated.

**We offer a benefits package including**:

- Social Events, Wellbeing and Team Activities
- Training and development
- Cash Health Plan cover option available
- Apprenticeship/Placement opportunities
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- Uniform (Laundry / Dry Cleaning for Uniform)
- Meals Provided on Duty
- Length of Service related holiday scheme
- Eye Care Vouchers
- Employee Discounted Accommodation and F&B
- Life Assurance
- Recommend a Friend Scheme
- and many more.

**As well as real opportunities to develop and gain promotion within the industry.

**About the Hotel**

The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.

Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.

**About the Group**

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore Mayfair. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

We are an equal opportunities employer.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

Pay: £27,000.00 per year

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme

Schedule:

- Day shift

**Experience**:

- housekeeping: 2 years (required)
- supervisor: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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