Customer Care Advisor
4 weeks ago
**Customer Service Advisor - Liverpool city centre - £19,048pa - plus extensive benefits**
**I am currently recruiting for a large legal firm based in Liverpool’s city centre for Outbound Customer Service Advisors, looking to start in February.**
Our client offer excellent training, career opportunities, various company benefits and lots more. After an initial training period of 4-6 weeks you will be supporting a large insurance team with calls both outbound and inbound.
- Contacting the firm’s customers to gather data missing from claims.
- Taking inbound calls with general queries regarding claims.
- Contacting external companies for general information / data.
- Ensuring calls are tracked, compliance is followed and an excellent customer service is provided at all times.
- Any general admin duties within the team as required.
This is an excellent opportunity for anyone from a customer service background looking for a new role with an expanding firm. You will have previous customer service experience already, ideally call based however we would love to hear from anyone from a servicebackground.
You will have an excellent telephone manner and be able to work the shifts required.
37 hours a week
Mon - Sat: 08.00 - 20.00, Sun: 09.00 - 18.00 on a Shift rotation
Lates: 1 week in 4, Weekends: 1 week in 4
Salary - £19,048pa
Benefits include - Volunteering days, Medicash plan, Life Assurance scheme, various retail and travel discounts, extensive training and development opportunities.
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