Dedicated Relief Officer
6 days ago
**JOB TITLE: Dedicated Relief Officer**
**REPORTING TO: Security Supervisor**
**LOCATION: Thistles Shopping Centre, Stirling**
**CONTRACT: Permanent**
**HOURS: 39 hours per week**
**SHIFT PATTERN: 5 over 7**
**PAY RATE: £9.8 hours per week**
**ROLE OVERVIEW AND PURPOSE**
We are looking to appoint a proactive Security Officer with Customer Service at the forefront of all they do to ensure our customers have the best experience when visiting Thistles Shopping Centre. You will assist in maintaining a safe and secure shopping environment for all our customers, retailers and staff. This is a permanent 39 hr contract. SIA licence preferred or passing the Door Supervisor course, security vetting and obtaining the SIA licence within the 3 month probation period required.
What we offer:
- Employee discounts at external retailers through Perkbox including free coffee at Caffe Nero
- Cycle to work scheme
- Free, on-site staff parking and numerous transport links
- Great working environment with a relaxing team room for breaktimes.
- Full and ongoing training with a view for career development including opportunities to progress
- Numerous online courses to choose from and complete at your own pace
- Competitive annual leave with fair and simple holiday booking system
- Easy to use clocking in/out system for accurate payroll recording
- Online payslips live before pay day and available to download. Also applies to P60
- Company uniform provided at no cost to employee
**REQUIRED SKILLS AND EXPERIENCE**
- Enjoy working part of a team as well as the ability to work independently to reach the shared goal
- Good communication skills both written and verbal to assist with accurate report writing
- Excellent time management
- Smart, well-groomed and confident
- Conflict Management aware
- High level of customer care awareness
- Familiar with patrolling and monitoring from both a loss prevention aspect and health & safety
- SIA Door Supervisor/Security Guard licence (preferred)
Health & Safety Responsibilities**:Conduct daily/weekly/monthly duties in line with the SIA licence training courses to ensure the centre is safe and compliant in all aspect of health & safety**
- Confident in complying with health & safety and fire prevention procedures
- Take an active role in emergency situations including Fire Warden tasks
- Oversee external contractor management to ensure they are working safely
- Always follow ABM Group and company policies and procedures
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
- Use all work equipment and personal PPE properly and in accordance with training received
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
**Job Types**: Permanent, Part-time
Part-time hours: 39 per week
**Salary**: £9.80 per hour
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