Weekend Customer Service/administrator
3 weeks ago
Berry Recruitment are looking for enthusiastic individuals with a 'can do' attitude for a weekend Customer Service/Administrator Role which is customer focused roles for a Public Sector client based in Birmingham.
As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.
Roles are initially for a six-months' period, with the option to move on to a fixed-term contract.
If you are a good communicator, with great interpersonal skills who excels at problem solving, this "**Great Place to Work"**organisation would love to hear from you
- Excellent communication and interpersonal skills
- The ability to develop and maintain good working relationships with colleagues
- Basic IT skills, as appropriate systems training will be provided
- Effective problem-solving skills and be a team player who constantly displays commitment and flexibility
- Excellent organisational skills with great attention to detail
- The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence
**The role will require you to**:
- Capture and digitise information as part of a process
- Act as a first point of contact for customers
- Manage customer expectations, interact and display professionalism at all times.
- Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved
- Manage challenging situations displaying professionalism at all times Work as part of a team and also work independently managing your time appropriately, working efficiently at all times.
Hourly pay rate: £10.41 per hour.
The contract is initially for 6 months.
Working hours are on the weekend
- 9am-5.30pm
Please contact Lauren at Berry Recruitment, King's Lynn for more information.
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