Weekend Customer Service/administrator

3 weeks ago


Birmingham, United Kingdom Berry Recruitment Full time

Berry Recruitment are looking for enthusiastic individuals with a 'can do' attitude for a weekend Customer Service/Administrator Role which is customer focused roles for a Public Sector client based in Birmingham.

As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.

Roles are initially for a six-months' period, with the option to move on to a fixed-term contract.

If you are a good communicator, with great interpersonal skills who excels at problem solving, this "**Great Place to Work"**organisation would love to hear from you
- Excellent communication and interpersonal skills
- The ability to develop and maintain good working relationships with colleagues
- Basic IT skills, as appropriate systems training will be provided
- Effective problem-solving skills and be a team player who constantly displays commitment and flexibility
- Excellent organisational skills with great attention to detail
- The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence

**The role will require you to**:

- Capture and digitise information as part of a process
- Act as a first point of contact for customers
- Manage customer expectations, interact and display professionalism at all times.
- Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved
- Manage challenging situations displaying professionalism at all times Work as part of a team and also work independently managing your time appropriately, working efficiently at all times.

Hourly pay rate: £10.41 per hour.

The contract is initially for 6 months.

Working hours are on the weekend
- 9am-5.30pm

Please contact Lauren at Berry Recruitment, King's Lynn for more information.



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