Customer Service Representative
6 months ago
**Customer Service Representative (French)**
We’re supporting our client, a leading global components manufacturer based in Worcester, who are looking for a Customer Service Representative (French) to join their growing team. The successful Customer Service Representative (French) will have strong French speaking & writing skills.
**Job Title**: Customer Service Representative (French)
**Salary**: £Excellent
**Benefits**:To be discussed at interview
**Job Type**: FTC
**Location**:Worcester
**Job Start date**: ASAP
**Shift Pattern**:Days
**Responsibilities for Customer Service Representative (French)**:
- Respond to all customer inquiries as they relate to order management, technical product specifications and design assistance. Do so through the effective utilization of business systems (Material Requirements Planning - SAP; Customer Relationship Management - Salesforce), robust communication techniques and in-depth product knowledge.
- Manage key customer and distribution accounts by developing strong relationships, building an understanding of the customer business model, supporting various day-to-day activities, identifying mutually beneficial solutions and facilitating conflict resolution. Utilize gap analysis and order pattern recognition tools to identify order trend variances and proactively engage customers with order fulfillment optimization opportunities.
- Work with various functional teams to support strategic business development projects and operational excellence initiatives. This can include topics such as support and order fulfillment optimization for new customer programs, promotion of Marketing initiatives, alignment of operational capabilities with customer production requirements.
- Identify continuous improvement opportunities as they pertain to both processes within the Customer Service department and general processes that impact customer satisfaction or internal efficiencies. Drive the development and implementation of detailed action plans; lead these plans to completion.
**About You**:
- High School Diploma required
- Bachelors Degree preferred (Business Management, Engineering, Marketing or equivalent)
- 0-3 years of experience, preferably in a technical sales or service oriented role.
- Must be computer literate and display excellent communication and telephone skills.
- High energy level - Self-starter
- Team oriented, people oriented and a relationship builder. Enthusiastic, confident and mature. Displays an innate sense of curiosity, and strong accountability.
- Reliable, with a resilient nature. Ability to thrive in a fast pace work environment and handle multiple tasks
**Language Requirements**
- France - Native or Bilingual
- Europe: English and at least one other European language required.
**Job Application**:
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£28,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: WM - 3191
-
Customer Service Representative
2 months ago
Worcester, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Worcester, we are looking for talented individuals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for providing exceptional customer service and supporting our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all...
-
Customer Service Representative
3 weeks ago
Worcester, Worcestershire, United Kingdom Frasers Group Full timeJob OverviewFrasers Group is a dynamic retail company seeking a Customer Service Representative to join our team. This role offers the opportunity to deliver exceptional customer experiences and drive sales in our stores.Key ResponsibilitiesGreet and engage with customers, providing them with a seamless shopping experience.Assist customers with queries and...
-
Customer Service Representative
2 months ago
Worcester, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely...
-
Customer Service Representative
6 months ago
Worcester, United Kingdom Willcox Matthews Full timeJob Title: Customer Service Representative (French) **Salary**: £Excellent Benefits: To be discussed at interview **Job Type**: FTC Location: Worcester Job Start date: ASAP Shift Pattern: Days We’re supporting our client, a leading global components manufacturer based in Worcester, who are looking for a Customer Service Representative (French) to...
-
Customer Service Representative
6 months ago
Worcester, United Kingdom Willcox Matthews Full timeJob Title: Customer Service Representative (French) **Salary**: £Excellent Benefits: To be discussed at interview **Job Type**: FTC Location: Worcester Job Start date: ASAP Shift Pattern: Days We’re supporting our client, a leading global components manufacturer based in Worcester, who are looking for a Customer Service Representative (French) to...
-
Customer Service Representative
3 weeks ago
Worcester, Worcestershire, United Kingdom ENGINEERINGUK Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at ENGINEERINGUK in Worcester. This role involves providing exceptional customer service, handling customer inquiries, and contributing to the achievement of sales targets.Responsibilities:Respond to customer inquiries, resolving issues promptly and professionally.Handle...
-
Customer Service Representative
2 months ago
Worcester, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Responsibilities:Provide accurate information regarding products and services.Resolve...
-
Customer Service Representative
3 weeks ago
Worcester, Worcestershire, United Kingdom Worcestershire County Council Full timeJob Title: Customer Service Representative - Reablement ServicesOverviewThe Reablement Service supports Worcestershire residents to live healthy and independent lives in their community. Our approach is to offer short-term intensive support to enable individuals to learn how to live their lives as independently as they can and support them to regain...
-
Customer Support Representative
3 months ago
Worcester, United Kingdom CV-Library Full timeJob Title: Customer Support Representative Location - Worcester Are you a people person with a passion for delivering exceptional customer service? Join our dynamic team in Worcester as a Customer Support Representative and be at the heart of our customer experience! Location: Worcester Salary: £25,000 per annum (increasing to £26,000 after...
-
Customer Service Representative
4 weeks ago
Worcester, Worcestershire, United Kingdom NEC Full timeJob DescriptionWe are seeking an experienced Customer Service Representative to join our team at NEC Software Solutions. In this role, you will play a vital part in providing exceptional customer service and ensuring the smooth delivery of diabetic eye screening services across the UK and Ireland.Company Overview:As a leading provider of innovative screening...
-
Customer Service Representative
3 months ago
Worcester, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Worcester, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information,...
-
Customer Service Representative
6 months ago
Worcester, United Kingdom Athena Worksufaces Ltd Full timeIf you are looking for a new challenge with a market leader who designs and manufactures granite, quartz and porcelain worktops for some of the biggest housebuilders in the UK, Athena Worksurfaces LTD is the one for you. We are looking for a service advisor to join our team and act as a liaison between our customers and our sub contractors. **Service...
-
Customer Service Representative
2 weeks ago
Worcester, Worcestershire, United Kingdom Tesco Full timeAbout the Role We are seeking a skilled Customer Delivery Driver to join our team at Tesco. As the face of our company out on the road, you will deliver exceptional customer service and help us meet our customers' needs every day. This is a unique opportunity to work with different customers in their homes, meeting new people and building relationships that...
-
Customer Service Representative
3 weeks ago
Worcester, Worcestershire, United Kingdom McDonald's United Kingdom Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Part Time Crew Member. As a key member of our crew, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our restaurant.Key Responsibilities:Prepare and serve food and beverages to customersOperate the...
-
Customer Service Representative
2 months ago
Worcester, Worcestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly skilled and customer-focused Sales and Service Advisor to join our team in Worcester, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide exceptional customer service and assist customers...
-
Customer Service Representative
3 months ago
Worcester, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking enthusiastic and dedicated individuals to join our team at beBee Professionals in Worcester. As a Team Member, you will play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide top-notch service to customers, addressing their needs and concerns.Participate in all...
-
Customer Service Representative
2 weeks ago
Worcester, Worcestershire, United Kingdom Next Full timeAbout the Job:This role requires a great communicator who can assist customers and colleagues alike.The ideal candidate will be friendly, calm, and efficient under pressure, with a willingness to take control of their own development.With an estimated salary of £25.50 per hour based on 25.50 hours worked per week, this is an exciting opportunity to join our...
-
Customer Representative
6 months ago
Worcester, United Kingdom Hooray Recruitment Full time**Do you pride yourself on your ability to build report with customers? Do you have strong communication, sales and problem solving skills? Are you looking to break into your career in a professional working environment?** We may have the right opportunity for you, so please reach out. Due to rapid growth, our client is looking for Sales & Customer Service...
-
Customer Service Ambassador for Universities
3 weeks ago
Worcester, Worcestershire, United Kingdom Chartwells - Universities Full timeWe're seeking a Customer Service Ambassador to deliver exceptional customer service within our universities sector. As the face of our business, you'll represent Chartwells and uphold our brand image.This role involves serving customers, ensuring they receive a seamless experience. You'll be knowledgeable about our food services and provide natural service....
-
Customer Service Advisor
6 months ago
Worcester, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location: Marshall Hyundai Worcester** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: Competitive Basic Salary Including an OTE up to £37000** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and...