Billing Administrator

2 months ago

AshbyDeLaZouch, United Kingdom Citron Hygiene Full time

**Job description**

We are seeking a dynamic and focused individual that is able to calculate and communicate complex billing calculations to internal and external stakeholders. The role would suit an individual with a strong administrative background that prides themselves on their attention to detail. They will form an integral part of the billing team and will be jointly responsible for ensuring invoices and credit notes are raised accurately and distributed in a timely manner.

**Responsibilities**
- Review and calculate pro-rata adjustments accurately.
- Gather, analyse, and correctly interpret information from multiple sources to support credit note generation.
- Process invoices and credit notes through our service system and Sage.
- Enable automation by approaching and updating records of paper-based customers..
- Obtain new purchase orders from existing customers and update records accordingly.
- Upload invoices to 3rd party portals.
- Advise, update and monitor annual price increases.
- Build and maintain relationships with other departments within the business.
- Work in collaboration with the credit control team and internal account managers to ensure the timely resolution of customer queries.
- Achieve agreed KPIs to ensure customers receive a quick resolution to all invoicing queries.
- Raise refund requests where appropriate.
- Complete periodic reports on invoice and credit note generation.

**Qualifications**
- No formal qualifications are required for this role.

**Competencies**
- The ability to build solid working relationships with colleagues
- Meticulous attention to detail
- Organised and conscientious
- Ability to communicate at all levels
- Positive and can-do attitude
- Adaptable and personable

**Experience**
- **Essential**_
- A minimum of 1 years’ experience within an administration environment.
- IT literate with solid experience of Microsoft packages
- including Excel.
- Confident mathematical skills.
- **Desirable**_
- Experience with accounting software such as sage
- Experience with CRM systems such as Salesforce

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ashby-De-La-Zouch, Leicestershire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Accounts Receivable: 1 year (preferred)

Work Location: One location

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