Patient Experience Clerk

9 months ago


Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

Work with service leads to ensure Referral to Treatment (RTT) performance targets are met and patients are booked in order of chronology or clinical necessity and in accordance with the Trusts Elective Access, Booking and Choice of Day policy and departmental Standard Operating Procedures. Check all patient demographics at clinic attendance, updating changes on the patient administration system and administering overseas patient payment forms. Manage follow up patient wait list for service by validating the Validation tool completing a test your knowledge and completing and submitting the information to the automation team within the agreed time frame. Ensure all patients attending clinic have a completed outcome entered in CareFlow, Partial or manual.

Liaise with nursing teams to ensure on the day delays are accurately and efficiently communicated to patients in department.



  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Previous applicants need not apply. To develop and maintain an effective, friendly and professional clinic administration service for patients and staff, ensuring clinics are administered according to best practice with appropriate staffing levels and efficient use of resources. Working closely with the Outpatient Management team, continually improve...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    To develop and maintain an effective, friendly and professional clinic administration service for patients and staff, ensuring clinics are administered according to best practice with appropriate staffing levels and efficient use of resources. Working closely with the Outpatient Management team, continually improve service delivery liaising with key...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen in Outpatients to support develop and maintain an effective, friendly and professional clinic administration service for patients and staff, ensuring clinics are administered according to best practice with appropriate staffing levels and efficient use of resources. Working closely with the Outpatient Management team,...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Responsible for induction, training and development of all administration staff, identifying training needs and developing plans to ensure staff knowledge and skills remain at the appropriate level to deliver the expected standards for their roles. Be the custodian of a brilliant experience for all our patients, Role Model through excellent customer service...

  • Ward Clerk

    2 weeks ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    We are looking to employ a ward clerk on Ampney Ward at The Great Western Hospital. You will need to be experienced in customer service and IT skills. The first person patients and their families see when coming to our ward are the ward clerk and that can make a difference to their whole experience. You will be joining one other ward clerk managed by the...

  • Ward Clerk

    2 weeks ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Full & Part time opportunities We are looking to employ a ward clerk to the children’s unit and Paediatric assessment area at The Great Western Hospital. You will need to be experienced in customer service and IT skills. The first person children and their families see when coming to our unit are usually the ward clerk and that could make a difference to...

  • Ward Clerk

    7 months ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Part time - 30 hours per week An exciting opportunity has arisen for a Band 2 Ward Clerk on the Day Surgery Unit. The role will consist of data inputting and administrative work whilst also providing reception duties for Day Surgery/Daisy Ward as per standard systems and processes, in order to support effective patient flow. The Ward Clerk will need to...

  • Ward Clerk

    2 weeks ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    An opportunity has arisen for an enthusiastic person to join our friendly Admin Team working in the Unscheduled Care Directorate based at the Great Western Hospital. You will be working on Jupiter Ward, but may, at times, be required to work in other Departments within the Directorate. This role is part time for a Wednesday and Thursday, between the hours...

  • Ward Clerk

    7 months ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    The Great Western Hospitals NHS Foundation Trust are recruiting for a Ward Clerk to support within our Urology department permanently for 22.5 hours per week. The Ward Clerk will undertake data inputting and administrative work whilst also providing reception duties for the ward/department as per standard systems and processes, in order to support effective...


  • Swindon, Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    About the RoleThis Administrative Services Coordinator position is ideal for someone who is passionate about delivering exceptional patient experiences. The successful candidate will be responsible for developing and maintaining effective clinic administration services, ensuring efficient use of resources and adherence to best practices.The role involves...


  • Swindon, Swindon, United Kingdom NHS Full time

    We are seeking a highly motivated Patient Experience Manager to join our team at Great Western Hospitals NHS Foundation Trust. As a key member of our administrative team, you will be responsible for ensuring the high-quality delivery of our outpatient services, from developing and maintaining effective clinic administration systems to monitoring and...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    An exciting opportunity has become available for efficient and organised people to join our Outpatient Booking Team. The successful applicants must demonstrate good interpersonal and IT Skills. Knowledge of the NHS computer system would be an advantage, however full training would be given. This role is based at the Great Western Hospital Outpatients...

  • Purchase Ledger Clerk

    2 weeks ago


    Swindon, United Kingdom red recruitment Full time

    Red Recruitment are delighted to be recruiting for a Purchase Ledger Clerk on behalf of an independent connection provider who provide electrical services nationwide. This role is based in Swindon but does have the possibility for hybrid working. With manybenefits including social events this is a great opportunity to further your career! Benefits and...

  • Outpatient Clerk

    3 weeks ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    **Outpatient Experience Clerk**: Full & Part Time Opportunities An exciting opportunity has become available for efficient and organised people to join out Outpatient Booking team. The successful applicants must demonstrate good interpersonal and IT Skills. Knowledge of the NHS computer system would be an advantage, however full training would be given....

  • Support Clerk

    7 months ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Band 2: Support Clerk - Clinical Coding An exciting opportunity has arisen for a highly motivated and enthusiastic individual to provide support to our Clinical Coding Team based at the Great Western Hospital. The role would suit someone who is able to work effectively on their own initiative with mínimal supervision, is able to prioritise their own work...

  • Accounts Payable Clerk

    7 months ago


    Swindon, United Kingdom Pertemps Network Group Full time

    **Job Description**: **_“You live most of your life inside your head, make sure it’s a nice place to be.”_** Sheridan Maine is partnering with a Swindon based firm to recruit an experienced Accounts Payable Clerk into their busy finance team. This position initially offers a temporary arrangement with the potential for permanent status following a...


  • Swindon, United Kingdom Active Staff Full time

    My client is searching for a Warehouse / Transport Clerk to join their busy office. The vacancy is within a parcel distribution company. Working hours: Monday to Friday 12pm-9pm. Pay: £21,000 - £23,500pa Location: DHL Swindon, Unit 1, Faraday Road, Swindon. SN3 5FB Start: Immediate **Job role** As a warehouse/transport clerk, you will be dealing with...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic Elective Admissions Clerk to join our team here at the Great Western Hospital. You will provide a patient - focused, accurate and efficient surgical admissions service for elective patients, in line with Trust values and in accordance with the Elective Access, Booking and Choice of Date policy, working together with...

  • Accounts Payable Clerk

    7 months ago


    Swindon, United Kingdom Sheridan Maine Full time

    **Job Details**: **_“You live most of your life inside your head, make sure it’s a nice place to be.”_** Sheridan Maine is partnering with a Swindon based firm to recruit an experienced Accounts Payable Clerk into their busy finance team. This position initially offers a temporary arrangement with the potential for permanent status following a minimum...

  • Deputy Clerk

    7 months ago


    Swindon, United Kingdom West Swindon Parish Council Full time

    West Swindon is an urban parish serving a resident population in the region of 28,000 people and 11,000 households. Formed in 2017 with 15 Parish Councillors, the Parish Council provides all grounds maintenance, play and general cleansing functions in public open spaces and parks. The Parish Council has an annual precept of £1.1 million. Ideally you should...