Patient Navigator

3 weeks ago


London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time

To be a key member of the Rapid Diagnostic Team (RDC). To support the RDC to ensure patients are diagnosed promptly and track all patients that attend the service including newly diagnosed cancer patients to ensure they receive their treatment within national timescales. Maintain a detailed database and tracking system to ensure patients are receiving and attending their diagnostic tests and the results are available for review with the clinical teams.

Patient Navigatorfor the Vague Symptoms Service (RDC)

The NHS Long Term plan has set out a vision to transform cancer care, with an aim to improve five-year survival figures for patients diagnosed with cancer and to diagnose three in four cancers at an early stage. As part of this strategy, NHS England and NHS Improvement have mandated the provision of at least one Rapid Diagnostic Centre (RDC) in each Cancer Alliance.

These centres are primarily focussed on assessing patients with non-site-specific symptoms that are worrisome for a new cancer diagnosis and are to operate on seven key components: early identification, timely referral, broad assessment of symptoms, co-ordinated testing, timely diagnosis, appropriate onward referral, whilst throughout maintain excellent patient co-ordination and support. Non-site-specific symptoms can include unintentional weight loss, fatigue, persistent nausea or appetite loss, atypical pain, and a GP ‘gut feeling’ for cancer; the UK pilot for Multi-Disciplinary Centres in 2015 suggested a cancer conversion rate of approximately 8% for this cohort of patients.

Royal Marsden Partners, the West London Cancer Alliance, are supporting the development of Rapid Diagnostic Centres across West London. In this geography, the RDC model combines both specialist and generalist clinical input to ensure a holistic approach to diagnostics for patients presenting with non-site-specific symptoms. At the heart of this team, is a Patient Navigator.



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