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Export Sales Administrator

4 months ago

Rotherham, United Kingdom One Resource LTD Full time

A leading, award winning busines and a global manufacturer of safety wear, workwear and PPE is currently seeking an Export Sales Administrator - to manage Global Markets, based at their large distribution centre in Rotherham. The business are one of the fastest growing workwear companies in the world currently employing over 4,500 staff worldwide, with customer service staff in over 130 countries. They design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities.

KEY RESPONSIBILITIES

As the Export Sales Administrator serving our global markets you will work with customers in Africa, MENA, Asia, Caspian, Latin America to ensure orders are processed in a timely manner. You will use your co-ordination and communication skills to liaise with multiple internal and external stakeholders as part of the order processing and delivery cycle. You will hone your skills in export documentation and provide a quality customer service. The position sits within an established team and among your duties and responsibilities include:

- Process customer orders and ensure their timely release
- Liaise with customers, warehouse staff and carriers for the dispatch of products
- Receive and perform checks on export related documentation for dispatches made to countries outside of the EU to ensure compliance
- Respond to customer queries and requests around invoices, credit, export documentation and stock availability
- Drive customer traffic to our website to streamline the order process
- Demonstrate adaptability for specific country regulations which our processes may need to cater for
- Deal promptly and appropriately with queries from various stakeholders in a competent and solution-focused manner

SKILLS & QUALIFICATIONS

To become the Export Sales Administrator - Global Markets you will need:

- Excellent customer service skills and ability to work with multiple stakeholders
- Strong IT skills in using the Microsoft Suite, ERP systems and navigating websites
- Excellent written, verbal and listening skills with fluency in English
- Knowledge of export documentation is a distinct advantage
- Availability to work in Rotherham 37.5 hours per week

WHAT YOU WILL RECEIVE

We offer a competitive package commensurate with experience.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Rotherham, S63 0AP: reliably commute or plan to relocate before starting work (required)

**Experience**:

- administration: 1 year (preferred)
- Sales Administrative Support Occupations: 1 year (preferred)
- export: 1 year (preferred)

Work Location: One location

Reference ID: AD100223