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Administrator - Export Sales

8 months ago

Rotherham, United Kingdom Portwest Full time

**KEY RESPONSIBILITIES**

As the Administrator - Export Sale serving our global markets you will work with customers in Africa, MENA, Asia, Caspian, Latin America and ASEAN to ensure orders are processed in a timely manner. You will use your co-ordination and communication skills to liaise with multiple internal and external stakeholders as part of the order processing and delivery cycle. You will hone your skills in export documentation and provide a quality customer service. The position sits within an established team and among your duties and responsibilities include:

- Process customer orders and ensure their timely release
- Liaise with customers, warehouse staff and carriers for the dispatch of products
- Receive and perform checks on export related documentation for dispatches made to countries outside of the EU to ensure compliance
- Respond to customer queries and requests around invoices, credit, export documentation and stock availability
- Drive customer traffic to our website to streamline the order process
- Demonstrate adaptability for specific country regulations which our processes may need to cater for
- Deal promptly and appropriately with queries from various stakeholders in a competent and solution-focused manner

**SKILLS & QUALIFICATIONS**

To become the Export Sales Administrator - Global Markets you will need:

- Excellent customer service skills and ability to work with multiple stakeholders
- Strong IT skills in using the Microsoft Suite, ERP systems and navigating websites
- Excellent written, verbal and listening skills with fluency in English
- Knowledge of export documentation is a distinct advantage
- Availability to work in Thurnscoe, Rotherham 37.5 hours per week

**WHAT YOU WILL RECEIVE**

We offer a competitive package commensurate with experience.

**WHAT TO DO NOW**

**COMPANY AWARDS**
- Portwest CEO - Business Man Of The Year - InBusiness Ireland 2020
- Portwest CEO - EY Entrepreneur of the Year 2017
- Great Place to Work 2021
- Deloitte Best Managed Companies 2016-2020
- Exporter of the Year 2018
- Private Irish Business of the Year Export Industry Awards 2019
- Safety Awards Customer Service Winner 2016
- All Stars Export Business of the Year 2017