Sales Administrator

7 months ago


Rotherham, United Kingdom Global Air Supplies UK LTD Full time

The role of a Customer service & Sales administrator is to process incoming customer orders and assisting the sales team with daily sales administration activities. You will be responsible for both the administration and care of existing and new customer accounts. Experience using sage is preferred but not essential.

Your role will include:

- **Duties**:_
- Processing customers’ orders
- Building a rapport with customers and deliver exceptional customer service
- Identifying opportunities to increase sales
- Taking payments over the phone
- Arranging couriers for the despatch and delivery of goods
- Supporting the sales team with general operations to help reach the team’s objectives
- Taking inbound calls and making outbound phone calls to customers
- Communicating internally important feedback from customers
- Understand and explain product range, features and benefits and supporting promotions
- Provide after sales service
- Liaising with the warehouse staff regarding orders
- Customer-centric - striving to deliver the best experience for our customers
- Highly organisational and ability to manage a number of projects at the same time
- Ability to prioritise own workload
- Strong verbal & written communication skills
- Well versed in IT skills for example Microsoft Office Suite and Sage
- Must be detail oriented

**Salary**: £22,776.00 per year

Expected hours: 36.5 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 1 year (required)
- Sage50: 1 year (preferred)

Work Location: In person


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