Front of House Ushers

3 months ago

London, United Kingdom Royal Opera House Full time

**£11.99 per hour**
**Permanent Part-time Contracts (3 shifts per week, shift length varies)**

At the Royal Opera House, we are passionate about delivering world class customer service. We give our audiences and visitors the best possible experience with every visit.

We are looking for fantastic Ushers to support our dedicated, friendly, and professional Front of House team.

We would love to hear from you if you can demonstrate the following:

- Proven experience of providing excellent customer service
- Ability to follow daily operational and health and safety procedures
- A commitment to providing an inclusive environment to colleagues and visitors
- Confidence in making sales and accurately reconciling takings and stock
- Excellent communication skills and a proactive approach
- Confidence in using technology such as point-of-sale software, ticket scanners, etc.
- An eye for detail, excellent time keeping and are well-presented

**Availability**

You would work **three shifts per week** on a flexible pattern, rostered weekly in advance, with each shift lasting at least 4 hours (but may be longer). There is the possibility of working additional shifts in busy periods. Availability must include evenings and weekends, and occasional daytime work may also be required.

Please download the Usher Availability Requirements document below before applying. Here you will find further details of the availability requirements.

Please note that time off cannot be given over the Christmas period.

This role requires extended periods of work within a darkened environment, i.e. our auditorium.

**Interviews**

You must be available to attend an **assessment centre in-person at the Royal Opera House, Covent Garden on Friday 1st March**. Specific timings will be confirmed on invitation. No other alternative dates are available.

Applicants must have work authorisation for the UK and be 18 years old or over.

No agencies please.

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