Bilingual Customer Service Administrator-fluent

3 weeks ago

Cheltenham, United Kingdom RE Recruitment Full time

**Bilingual Customer Service Administrator-Fluent Russian/Ukranian**
- Cheltenham (opportunity for 2 days pw from home after probation)
- 8.30am-5pm/9am-5pm, Monday-Friday
- £25,250 starting (Package worth £30k based on business performance)
- Are you a bilingual graduate fluent in Russian/Ukranian, looking to join a prestigious organisation with excellent career progression opportunities?_

Due to expansion a great opportunity for a bilingual graduate with good customer service, attention to detail and written communication skills has become available.

**Responsibilities**:

- A range of administrative tasks, checking documentation
- Processing customer enquiries in a timely manner providing excellent service
- Log enquiries in a records database
- Develop strong working knowledge of your specialist area
- Assisting in the delivery of projects and training
- Occasional opportunities to represent the company at external events

**The ideal applicant will have**:

- A Bachelor, Postgraduate, or Masters degree
- Fluent verbal and written language skills in English and Russian/Urkranian
- Meticulous attention to detail and ability to organise time effectively
- Excellent customer service skills
- Experience of working in a busy office-based environment is advantageous
- Flexible and adaptable with a positive attitude
- Professional, courteous
- Excellent team working skills
- Ability to thrive and remain calm, polite and patient under pressure

**Benefits**
- Competitive salary - package of up to £30k based on company performance
- Company ownership trust annual tax-free bonus
- Pension starting at 6% of salary (increasing to 10% year 2 and 20% year 3)
- 25 days holiday + Bank holidays + 1 day over Christmas, increasing with length of service
- Excellent career progression opportunities
- Private Bupa health cover
- Enhanced maternity increasing with length of service
- Discretional performance related bonus
- Life assurance x 3 basic salary
- Excellent training and development opportunities
- Option to swap 3 bank holidays for days of cultural/religious significance
- Hybrid working - (2 days pw discretionary home working after probation)
- Friendly and dynamic office environment
- Cycle to work scheme
- Join a prestigious, international organisation

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

COM1

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