German Customer Service Administrator
1 week ago
Graduate Customer Service Administrator-Fluent in German
- Cheltenham (opportunity for 2 days pw from home after probation)
- 8.30am5pm/9am5pm, Monday-Friday
- Are you a bilingual graduate fluent in German, looking to join a prestigious organisation with excellent career progression opportunities?_
Due to expansion a great opportunity for a bilingual graduate with good customer service, attention to detail and written communication skills has become available.
Responsibilities:
- A range of administrative tasks, checking documentation
- Processing customer enquiries in a timely manner providing excellent service
- Log enquiries in a records database
- Develop strong working knowledge of your specialist area
- Assisting in the delivery of projects and training
- Occasional opportunities to represent the company at external events
The ideal applicant will have:
- A Bachelor, Postgraduate, or Masters degree
- Fluent verbal and written language skills in English and Italian
- Meticulous attention to detail and ability to organise time effectively
- Excellent customer service skills
- Experience of working in a busy officebased environment is advantageous
- Flexible and adaptable with a positive attitude
- Professional, courteous
- Excellent team working skills
- Ability to thrive and remain calm, polite and patient under pressure
Benefits
- Competitive salary package of up to £30k based on company performance
- Company ownership trust annual taxfree bonus
- Pension starting at 6% of salary (increasing to 10% year 2 and 20% year 3)
- 25 days holiday + Bank holidays + 1 day over Christmas, increasing with length of service
- Excellent career progression opportunities
- Private Bupa health cover
- Enhanced maternity increasing with length of service
- Discretional performance related bonus
- Life assurance x 3 basic salary
- Excellent training and development opportunities
- Option to swap 3 bank holidays for days of cultural/religious significance
- Hybrid working (2 days pw discretionary home working after probation)
- Friendly and dynamic office environment
- Cycle to work scheme
- Join a prestigious, international organisation
COM1
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