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Bilingual Customer Service Administrator-fluent

3 months ago

Cheltenham, Gloucestershire, United Kingdom RE Recruitment Full time

Bilingual Customer Service Administrator-Fluent Romanian

  • Cheltenham (opportunity for 2 days pw from home after probation)
  • 8.30am5pm/9am5pm, Monday-Friday
- £24,000 starting (Package worth £29k based on business performance)

  • Are you a bilingual graduate fluent in Romanian, looking to join a prestigious organisation with excellent career progression opportunities?_


Due to expansion a great opportunity for a bilingual graduate with good customer service, attention to detail and written communication skills has become available.


Responsibilities:

  • A range of administrative tasks, checking documentation
  • Processing customer enquiries in a timely manner providing excellent service
  • Log enquiries in a records database
  • Develop strong working knowledge of your specialist area
  • Assisting in the delivery of projects and training
  • Occasional opportunities to represent the company at external events

The ideal applicant will have:

  • A Bachelor, Postgraduate, or Masters degree
  • Fluent verbal and written language skills in English and Italian
  • Meticulous attention to detail and ability to organise time effectively
  • Excellent customer service skills
  • Experience of working in a busy officebased environment is advantageous
  • Flexible and adaptable with a positive attitude
  • Professional, courteous
  • Excellent team working skills
  • Ability to thrive and remain calm, polite and patient under pressure

Benefits

  • Competitive salary package of up to £29k based on company performance
  • Company ownership trust annual taxfree bonus
  • Pension starting at 6% of salary (increasing to 10% year 2 and 20% year 3)
  • 25 days holiday + Bank holidays + 1 day over Christmas, increasing with length of service
  • Excellent career progression opportunities
  • Private Bupa health cover
  • Enhanced maternity increasing with length of service
  • Discretional performance related bonus
  • Life assurance x 3 basic salary
  • Excellent training and development opportunities
  • Option to swap 3 bank holidays for days of cultural/religious significance
  • Hybrid working (2 days pw discretionary home working after probation)
  • Friendly and dynamic office environment
  • Cycle to work scheme
  • Join a prestigious, international organisation
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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